PMID- 10143135 OWN - NLM STAT- MEDLINE DCOM- 19950726 LR - 20181130 IS - 0198-7097 (Print) IS - 0198-7097 (Linking) VI - 17 IP - 2 DP - 1995 Spring TI - Scheduling: if your RIS cannot, perhaps your HIS can. PG - 35-41 AB - As the services radiology departments provide have proliferated--new modalities, additional procedures--the scheduling process has become more complex. Radiology departments have been criticized by referring physicians and their staff for difficulties they encounter when scheduling patients for procedures. In light of managed care and increased competition for outpatient services, scheduling systems should be designed with the referring physician's office as the prime customer. Vanderbilt University Medical Center (VUMC) has devised a collaborative, hospital-wide system for scheduling. The same system is used by The Vanderbilt Clinics, which refer a significant number of outpatient procedures to VUMC. The radiology department has tailored the system to its technical requirements, and clinic staff members can access the system directly to schedule patient appointments. Minor adjustments were made during implementation of the process. Now, appointments are made efficiently by the clinic staff, and other systems, such as the film library, are benefiting from better information and organization. VUMC has changed the scheduling process of the radiology department to reach the customers who actually promote the radiology practice. Communication between the department and the clinics has improved and a spirit of teamwork is growing. FAU - Rowe, W M AU - Rowe WM AD - Vanderbilt University Medical Center, Nashville, TN, USA. FAU - Moffitt, M E AU - Moffitt ME FAU - Bunnell, W J AU - Bunnell WJ LA - eng PT - Journal Article PL - United States TA - Radiol Manage JT - Radiology management JID - 8001971 MH - *Appointments and Schedules MH - Consumer Behavior MH - Cost-Benefit Analysis MH - Efficiency, Organizational MH - *Hospital Information Systems MH - Hospitals, University MH - Radiology Department, Hospital/*organization & administration/statistics & numerical data MH - Radiology Information Systems MH - Tennessee EDAT- 1996/01/03 00:00 MHDA- 1996/01/03 00:01 CRDT- 1996/01/03 00:00 PHST- 1996/01/03 00:00 [pubmed] PHST- 1996/01/03 00:01 [medline] PHST- 1996/01/03 00:00 [entrez] PST - ppublish SO - Radiol Manage. 1995 Spring;17(2):35-41.