PMID- 14567727 OWN - NLM STAT- MEDLINE DCOM- 20031106 LR - 20210527 IS - 1543-2165 (Electronic) IS - 0003-9985 (Linking) VI - 127 IP - 11 DP - 2003 Nov TI - Five-year follow-up of routine outpatient test turnaround time: a College of American Pathologists Q-Probes study. PG - 1421-3 AB - CONTEXT: Timely reporting of outpatient tests can increase efficiency of care and improve customer satisfaction. OBJECTIVES: We conducted a survey in 2002 to determine how quickly hospital-based laboratories turned around routine requests for 3 common assays and compared the results with a similar survey conducted in 1997. DESIGN: One hundred eighteen laboratories prospectively recorded the collection-to-verification turnaround time for 9252 complete blood cell counts (CBCs), 8832 thyroid tests, and 9193 basic metabolic panels. RESULTS: The median facility reported all test results by 7:00 am of the weekday immediately after the date of specimen collection. The bottom 10% of institutions reported 99% of CBCs and basic metabolic panels within 1 day and 60% of thyroid tests within 1 day. The 65 institutions that participated in both the 1997 and 2002 surveys showed significant overall improvement in turnaround time for all 3 types of tests (P <.001). In 2002, federal institutions had significantly slower turnaround times than nonfederal institutions for CBC tests (P <.001), thyroid tests (P =.03), and basic metabolic panels (P <.001). Other demographic and practice variables were not associated with turnaround time. CONCLUSION: The turnaround time of routine outpatient tests appears to have improved between 1997 and 2002. FAU - Valenstein, Paul AU - Valenstein P AD - Department of Pathology, St Joseph Mercy Hospital, Ann Arbor, Mich 48106-0995, USA. paul@valenstein.org FAU - Walsh, Molly AU - Walsh M CN - College of American Pathologists LA - eng PT - Comparative Study PT - Journal Article PL - United States TA - Arch Pathol Lab Med JT - Archives of pathology & laboratory medicine JID - 7607091 SB - IM MH - Blood Cell Count/standards/statistics & numerical data MH - Clinical Laboratory Techniques/*standards/statistics & numerical data MH - Follow-Up Studies MH - Humans MH - *Outpatients/statistics & numerical data MH - Pathology, Clinical/standards/statistics & numerical data MH - Patient Satisfaction MH - Program Evaluation/standards MH - Prospective Studies MH - Quality Assurance, Health Care/standards/statistics & numerical data MH - Thyroid Function Tests/standards/statistics & numerical data EDAT- 2003/10/22 05:00 MHDA- 2003/11/07 05:00 CRDT- 2003/10/22 05:00 PHST- 2003/10/22 05:00 [pubmed] PHST- 2003/11/07 05:00 [medline] PHST- 2003/10/22 05:00 [entrez] AID - CP3117 [pii] AID - 10.5858/2003-127-1421-FFOROT [doi] PST - ppublish SO - Arch Pathol Lab Med. 2003 Nov;127(11):1421-3. doi: 10.5858/2003-127-1421-FFOROT.