PMID- 20703564 OWN - NLM STAT- MEDLINE DCOM- 20110607 LR - 20211020 IS - 0148-5598 (Print) IS - 0148-5598 (Linking) VI - 35 IP - 2 DP - 2011 Apr TI - Strategic enterprise resource planning in a health-care system using a multicriteria decision-making model. PG - 265-75 LID - 10.1007/s10916-009-9362-x [doi] AB - This paper deals with strategic enterprise resource planning (ERP) in a health-care system using a multicriteria decision-making (MCDM) model. The model is developed and analyzed on the basis of the data obtained from a leading patient-oriented provider of health-care services in Korea. Goal criteria and priorities are identified and established via the analytic hierarchy process (AHP). Goal programming (GP) is utilized to derive satisfying solutions for designing, evaluating, and implementing an ERP. The model results are evaluated and sensitivity analyses are conducted in an effort to enhance the model applicability. The case study provides management with valuable insights for planning and controlling health-care activities and services. FAU - Lee, Chang Won AU - Lee CW AD - School of Business, Hanyang University, Seoul, 133-791, South Korea. leecw@hanyang.ac.kr FAU - Kwak, N K AU - Kwak NK LA - eng PT - Evaluation Study PT - Journal Article DEP - 20090910 PL - United States TA - J Med Syst JT - Journal of medical systems JID - 7806056 SB - IM MH - *Decision Making, Computer-Assisted MH - *Decision Making, Organizational MH - Delivery of Health Care/*methods/organization & administration MH - Health Care Rationing MH - Health Planning MH - Humans MH - Korea MH - Models, Organizational EDAT- 2010/08/13 06:00 MHDA- 2011/06/08 06:00 CRDT- 2010/08/13 06:00 PHST- 2009/05/26 00:00 [received] PHST- 2009/08/03 00:00 [accepted] PHST- 2010/08/13 06:00 [entrez] PHST- 2010/08/13 06:00 [pubmed] PHST- 2011/06/08 06:00 [medline] AID - 10.1007/s10916-009-9362-x [doi] PST - ppublish SO - J Med Syst. 2011 Apr;35(2):265-75. doi: 10.1007/s10916-009-9362-x. Epub 2009 Sep 10.