PMID- 23690385 OWN - NLM STAT- MEDLINE DCOM- 20131017 LR - 20240109 IS - 1544-1717 (Electronic) IS - 1544-1709 (Print) IS - 1544-1709 (Linking) VI - 11 Suppl 1 IP - Suppl 1 DP - 2013 May-Jun TI - Process and outcomes of patient-centered medical care with Alaska Native people at Southcentral Foundation. PG - S41-9 LID - 10.1370/afm.1474 [doi] AB - PURPOSE: This study describes key elements of the transition to a patient-centered medical home (PCMH) model at Southcentral Foundation (SCF), a tribally owned and managed primary care system, and evaluates changes in emergency care use for any reason, for asthma, and for unintentional injuries, during and after the transition. METHODS: We conducted a time series analyses of emergency care use from medical record data. We also conducted 45 individual, in-depth interviews with PCMH patients (customer-owners), primary care clinicians, health system employees, and tribal leaders. RESULTS: Emergency care use for all causes was increasing before the PCMH implementation, dropped during and immediately after the implementation, and subsequently leveled off. Emergency care use for adult asthma dropped before, during, and immediately after implementation, subsequently leveling off approximately 5 years after implementation. Emergency care use for unintentional injuries, a comparison variable, showed an increasing trend before and during implementation and decreasing trends after implementation. Interview participants observed improved access to primary care services after the transition to the PCMH tempered by increased staff fatigue. Additional themes of PCMH transformation included the building of relationships for coordinated, team-based care, and the important role of leadership in PCMH implementation. CONCLUSIONS: All reported measures of emergency care use show a decreasing trend after the PCMH implementation. Before the implementation, overall use and use for unintentional injuries had been increasing. The combined quantitative and qualitative results are consistent with decreased emergency care use resulting from a decreased need for emergency care services due to increased availability of primary care services and same-day appointments. FAU - Driscoll, David L AU - Driscoll DL AD - Institute for Circumpolar Health Studies, University of Alaska Anchorage, 3211 Providence Dr, DPL 404, Anchorage, AK 99508, USA. DavidDriscoll@uaa.alaska.edu FAU - Hiratsuka, Vanessa AU - Hiratsuka V FAU - Johnston, Janet M AU - Johnston JM FAU - Norman, Sara AU - Norman S FAU - Reilly, Katie M AU - Reilly KM FAU - Shaw, Jennifer AU - Shaw J FAU - Smith, Julia AU - Smith J FAU - Szafran, Quenna N AU - Szafran QN FAU - Dillard, Denise AU - Dillard D LA - eng GR - R18 HS019154/HS/AHRQ HHS/United States GR - 1R18HS19154/HS/AHRQ HHS/United States PT - Journal Article PT - Research Support, U.S. Gov't, P.H.S. PL - United States TA - Ann Fam Med JT - Annals of family medicine JID - 101167762 SB - IM MH - Alaska MH - Comprehensive Health Care/organization & administration MH - Health Services Accessibility MH - Humans MH - Indians, North American MH - Inuit MH - *Outcome and Process Assessment, Health Care MH - Patient Care Team MH - Patient-Centered Care/*organization & administration MH - Primary Health Care/*organization & administration/statistics & numerical data PMC - PMC3707246 OTO - NOTNLM OT - Alaska native OT - health disparities OT - mixed methods OT - patient-centered medical home OT - practice-based research OT - primary care EDAT- 2013/05/25 06:00 MHDA- 2013/10/18 06:00 PMCR- 2013/11/01 CRDT- 2013/05/22 06:00 PHST- 2013/05/22 06:00 [entrez] PHST- 2013/05/25 06:00 [pubmed] PHST- 2013/10/18 06:00 [medline] PHST- 2013/11/01 00:00 [pmc-release] AID - 11/Suppl_1/S41 [pii] AID - 0110s41 [pii] AID - 10.1370/afm.1474 [doi] PST - ppublish SO - Ann Fam Med. 2013 May-Jun;11 Suppl 1(Suppl 1):S41-9. doi: 10.1370/afm.1474.