PMID- 27440499 OWN - NLM STAT- MEDLINE DCOM- 20170524 LR - 20170524 IS - 1464-410X (Electronic) IS - 1464-4096 (Linking) VI - 118 IP - 5 DP - 2016 Nov TI - The use of portable video media vs standard verbal communication in the urological consent process: a multicentre, randomised controlled, crossover trial. PG - 823-828 LID - 10.1111/bju.13595 [doi] AB - OBJECTIVES: To determine if portable video media (PVM) improves patient's knowledge and satisfaction acquired during the consent process for cystoscopy and insertion of a ureteric stent compared to standard verbal communication (SVC), as informed consent is a crucial component of patient care and PVM is an emerging technology that may help improve the consent process. PATIENTS AND METHODS: In this multi-centre randomised controlled crossover trial, patients requiring cystoscopy and stent insertion were recruited from two major teaching hospitals in Australia over a 15-month period (July 2014-December 2015). Patient information delivery was via PVM and SVC. The PVM consisted of an audio-visual presentation with cartoon animation presented on an iPad. Patient satisfaction was assessed using the validated Client Satisfaction Questionnaire 8 (CSQ-8; maximum score 32) and knowledge was tested using a true/false questionnaire (maximum score 28). Questionnaires were completed after first intervention and after crossover. Scores were analysed using the independent samples t-test and Wilcoxon signed-rank test for the crossover analysis. RESULTS: In all, 88 patients were recruited. A significant 3.1 point (15.5%) increase in understanding was demonstrable favouring the use of PVM (P < 0.001). There was no difference in patient satisfaction between the groups as judged by the CSQ-8. A significant 3.6 point (17.8%) increase in knowledge score was seen when the SVC group were crossed over to the PVM arm. A total of 80.7% of patients preferred PVM and 19.3% preferred SVC. Limitations include the lack of a validated questionnaire to test knowledge acquired from the interventions. CONCLUSIONS: This study demonstrates patients' preference towards PVM in the urological consent process of cystoscopy and ureteric stent insertion. PVM improves patient's understanding compared with SVC and is a more effective means of content delivery to patients in terms of overall preference and knowledge gained during the consent process. CI - (c) 2016 The Authors BJU International (c) 2016 BJU International Published by John Wiley & Sons Ltd. FAU - Winter, Matthew AU - Winter M AD - Gosford District Hospital, Gosford, NSW, Australia. matthewwinter01@gmail.com. AD - Royal North Shore Hospital, NSW, Australia. matthewwinter01@gmail.com. FAU - Kam, Jonathan AU - Kam J AD - Gosford District Hospital, Gosford, NSW, Australia. FAU - Nalavenkata, Sunny AU - Nalavenkata S AD - Hornsby Ku-Ring Gai Hospital, Hornsby, NSW, Australia. FAU - Hardy, Ellen AU - Hardy E AD - Gosford District Hospital, Gosford, NSW, Australia. FAU - Handmer, Marcus AU - Handmer M AD - Gosford District Hospital, Gosford, NSW, Australia. FAU - Ainsworth, Hannah AU - Ainsworth H AD - Gosford District Hospital, Gosford, NSW, Australia. FAU - Lee, Wai Gin AU - Lee WG AD - Gosford District Hospital, Gosford, NSW, Australia. FAU - Louie-Johnsun, Mark AU - Louie-Johnsun M AD - Gosford District Hospital, Gosford, NSW, Australia. LA - eng PT - Comparative Study PT - Journal Article PT - Multicenter Study PT - Randomized Controlled Trial DEP - 20160825 PL - England TA - BJU Int JT - BJU international JID - 100886721 SB - IM CIN - J Urol. 2017 Aug;198(2):227. PMID: 29370598 MH - Adult MH - *Communication MH - Cross-Over Studies MH - *Cystoscopy MH - Female MH - Humans MH - *Informed Consent MH - Male MH - Middle Aged MH - *Patient Satisfaction MH - *Stents MH - Ureter/*surgery MH - *Video Recording OTO - NOTNLM OT - informed consent OT - multimedia OT - patient education OT - portable video media EDAT- 2016/10/19 06:00 MHDA- 2017/05/26 06:00 CRDT- 2016/07/22 06:00 PHST- 2016/10/19 06:00 [pubmed] PHST- 2017/05/26 06:00 [medline] PHST- 2016/07/22 06:00 [entrez] AID - 10.1111/bju.13595 [doi] PST - ppublish SO - BJU Int. 2016 Nov;118(5):823-828. doi: 10.1111/bju.13595. Epub 2016 Aug 25.