PMID- 27518713 OWN - NLM STAT- MEDLINE DCOM- 20180725 LR - 20181202 IS - 1572-9389 (Electronic) IS - 1386-9620 (Linking) VI - 21 IP - 1 DP - 2018 Mar TI - Operations research in intensive care unit management: a literature review. PG - 1-24 LID - 10.1007/s10729-016-9375-1 [doi] AB - The intensive care unit (ICU) is a crucial and expensive resource largely affected by uncertainty and variability. Insufficient ICU capacity causes many negative effects not only in the ICU itself, but also in other connected departments along the patient care path. Operations research/management science (OR/MS) plays an important role in identifying ways to manage ICU capacities efficiently and in ensuring desired levels of service quality. As a consequence, numerous papers on the topic exist. The goal of this paper is to provide the first structured literature review on how OR/MS may support ICU management. We start our review by illustrating the important role the ICU plays in the hospital patient flow. Then we focus on the ICU management problem (single department management problem) and classify the literature from multiple angles, including decision horizons, problem settings, and modeling and solution techniques. Based on the classification logic, research gaps and opportunities are highlighted, e.g., combining bed capacity planning and personnel scheduling, modeling uncertainty with non-homogenous distribution functions, and exploring more efficient solution approaches. FAU - Bai, Jie AU - Bai J AD - Universitares Zentrum fur Gesundheitswissenschaften am Klinikum Augsburg (UNIKA-T), Universitatsstrasse 16, 86159, Augsburg, Germany. AD - School of Business and Economics, University of Augsburg, Universitatsstrasse 16, 86159, Augsburg, Germany. FAU - Fugener, Andreas AU - Fugener A AUID- ORCID: 0000-0002-4580-7444 AD - Faculty of Management, Economics and Social Science, University of Cologne, Albertus-Magnus-Platz, 50923, Koln, Germany. andreas.fuegener@uni-koeln.de. FAU - Schoenfelder, Jan AU - Schoenfelder J AD - Universitares Zentrum fur Gesundheitswissenschaften am Klinikum Augsburg (UNIKA-T), Universitatsstrasse 16, 86159, Augsburg, Germany. AD - School of Business and Economics, University of Augsburg, Universitatsstrasse 16, 86159, Augsburg, Germany. FAU - Brunner, Jens O AU - Brunner JO AD - Universitares Zentrum fur Gesundheitswissenschaften am Klinikum Augsburg (UNIKA-T), Universitatsstrasse 16, 86159, Augsburg, Germany. AD - School of Business and Economics, University of Augsburg, Universitatsstrasse 16, 86159, Augsburg, Germany. LA - eng PT - Journal Article PT - Review DEP - 20160812 PL - Netherlands TA - Health Care Manag Sci JT - Health care management science JID - 9815649 SB - IM MH - Hospital Administration MH - Hospitals MH - Humans MH - Intensive Care Units/*organization & administration MH - *Operations Research MH - Quality of Health Care MH - Workforce OTO - NOTNLM OT - Capacity management OT - Health care OT - Intensive care unit OT - Management science OT - Operations research EDAT- 2016/08/16 06:00 MHDA- 2018/07/26 06:00 CRDT- 2016/08/13 06:00 PHST- 2016/03/12 00:00 [received] PHST- 2016/08/01 00:00 [accepted] PHST- 2016/08/16 06:00 [pubmed] PHST- 2018/07/26 06:00 [medline] PHST- 2016/08/13 06:00 [entrez] AID - 10.1007/s10729-016-9375-1 [pii] AID - 10.1007/s10729-016-9375-1 [doi] PST - ppublish SO - Health Care Manag Sci. 2018 Mar;21(1):1-24. doi: 10.1007/s10729-016-9375-1. Epub 2016 Aug 12.