PMID- 28221815
OWN - NLM
STAT- MEDLINE
DCOM- 20171103
LR  - 20171130
IS  - 1557-8593 (Electronic)
IS  - 1520-9156 (Linking)
VI  - 19
IP  - 3
DP  - 2017 Mar
TI  - Soliciting and Responding to Patients' Questions about Diabetes Through Online 
      Sources.
PG  - 194-199
LID - 10.1089/dia.2016.0291 [doi]
AB  - When patients cannot get answers from health professionals or retain the 
      information given, increasingly they search online for answers, with limited 
      success. Researchers from the United States, Ireland, and the United Kingdom 
      explored this problem for patients with type 2 diabetes mellitus (T2DM). In 2014, 
      patients attending an outpatient clinic (UK) were asked to submit questions about 
      diabetes. Ten questions judged representative of different types of patient 
      concerns were selected by the researchers and submitted to search engines within 
      trusted and vetted websites in the United States, Ireland, and the United 
      Kingdom. Two researchers independently assessed if answers could be found in the 
      three top-ranked documents returned at each website. The 2014 search was repeated 
      in June, 2016, examining the two top-ranked documents returned. One hundred and 
      sixty-four questions were collected from 120 patients during 12 outpatient 
      clinics. Most patients had T2DM (95%). Most questions were about diabetes 
      (N = 155) with the remainder related to clinic operation (N = 9). Of the 
      questions on diabetes, 152 were about T2DM. The 2014 assessment found no adequate 
      answers to the questions in 90 documents (10 questions, 3 websites, 3 top 
      documents). In the 2016 assessment, 1 document out of 60 (10 questions, 3 
      websites, 2 top documents) provided an adequate answer relating to 1 of the 10 
      questions. Available online sources of information do not provide answers to 
      questions from patients with diabetes. Our results highlight the urgent need to 
      develop novel ways of providing answers to patient questions about T2DM.
FAU - Crangle, Colleen E
AU  - Crangle CE
AD  - 1 School of Public Health and Information Sciences, University of Louisville , 
      Louisville, Kentucky.
FAU - Bradley, Colin
AU  - Bradley C
AD  - 2 Department of General Practice, University College Cork , Cork, Ireland .
FAU - Carlin, Paul F
AU  - Carlin PF
AD  - 3 South Eastern Health and Social Care Trust , Research Office, Dundonald, 
      Northern Ireland, United Kingdom .
FAU - Esterhay, Robert J
AU  - Esterhay RJ
AD  - 1 School of Public Health and Information Sciences, University of Louisville , 
      Louisville, Kentucky.
FAU - Harper, Roy
AU  - Harper R
AD  - 4 Department of Endocrinology and Diabetes, The Ulster Hospital, South Eastern 
      Health and Social Care Trust , Dundonald, Northern Ireland, United Kingdom .
FAU - Kearney, Patricia M
AU  - Kearney PM
AD  - 5 Department of Epidemiology and Public Health, University College Cork , Cork, 
      Ireland .
FAU - Lorig, Kate
AU  - Lorig K
AD  - 6 Patient Education Research Center, Stanford University School of Medicine , 
      Stanford, California.
FAU - McCarthy, Vera J C
AU  - McCarthy VJ
AD  - 7 School of Nursing and Midwifery, University College Cork , Cork, Ireland .
FAU - McTear, Michael F
AU  - McTear MF
AD  - 8 School of Computing and Mathematics, University of Ulster , Jordanstown, 
      Northern Ireland, United Kingdom .
FAU - Tuttle, Mark S
AU  - Tuttle MS
AD  - 9 Apelon , Hartford, Connecticut.
FAU - Wallace, Jonathan G
AU  - Wallace JG
AD  - 8 School of Computing and Mathematics, University of Ulster , Jordanstown, 
      Northern Ireland, United Kingdom .
FAU - Savage, Eileen
AU  - Savage E
AD  - 7 School of Nursing and Midwifery, University College Cork , Cork, Ireland .
LA  - eng
PT  - Journal Article
DEP - 20170216
PL  - United States
TA  - Diabetes Technol Ther
JT  - Diabetes technology & therapeutics
JID - 100889084
SB  - IM
MH  - *Diabetes Mellitus, Type 2
MH  - Humans
MH  - *Information Seeking Behavior
MH  - *Internet
MH  - Ireland
MH  - *Patient Participation
MH  - United Kingdom
MH  - United States
OTO - NOTNLM
OT  - Diabetes
OT  - Information seeking
OT  - Online
OT  - Patient involvement
OT  - Questions and answers
EDAT- 2017/02/22 06:00
MHDA- 2017/11/04 06:00
CRDT- 2017/02/22 06:00
PHST- 2017/02/22 06:00 [pubmed]
PHST- 2017/11/04 06:00 [medline]
PHST- 2017/02/22 06:00 [entrez]
AID - 10.1089/dia.2016.0291 [doi]
PST - ppublish
SO  - Diabetes Technol Ther. 2017 Mar;19(3):194-199. doi: 10.1089/dia.2016.0291. Epub 
      2017 Feb 16.