PMID- 28752834
OWN - NLM
STAT- MEDLINE
DCOM- 20180517
LR  - 20200225
IS  - 2531-6745 (Electronic)
IS  - 0392-4203 (Print)
IS  - 0392-4203 (Linking)
VI  - 88
IP  - 3S
DP  - 2017 Jul 18
TI  - Individual and social variables and their effect on Case/Care Manager Job 
      Satisfaction: an exploratory study.
PG  - 59-66
AB  - BACKGROUND AND AIMS: The Case/Care Manager (CCM) is a new position for in the 
      Italian National Health Service scenario. Job satisfaction plays a key role for 
      the CCM to engage in his work, accomplishing it in a complete. Nurses' job 
      satisfaction is a complex construct and many different variables can influence 
      it: personal characteristics, cultural characteristic, social characteristic, 
      organizational characteristic, and environmental characteristic. The main aim of 
      this study is to assess the job satisfaction in a sample of CCM and to assess if 
      and how Social Variables (organizational climate and health) and Individual 
      (socio-demographic variables, coping strategies, emotion regulation) relate to 
      the CCM job satisfaction. METHODS: This study has a quantitative exploratory 
      cross-sectional design. Participants were Nurse CCM with or without specific 
      training who filled a battery of questionnaires : Job Satisfaction Survey (JSS) , 
      section three of ICONAS questionnaire, section five of the Multidimensional 
      Organizational Health Questionnaire (MOHQ), anamnestic sheet, Coping Orientation 
      to the Problems Experienced (COPE-NVI-25), and Emotion Regulation Questionnaire 
      (ERQ). The battery was administered online on the website of Italian Case 
      Manager, Italian Association of Care Manager, and IPASVI Colleges. It was also 
      distributed during the National Congress for Case Manager in Padua. RESULTS: 103 
      participants took part in the study. The total mean score of JSS was 117,28 
      (S.D.=21,12). The emotional regulation strategy most used was the "Cognitive 
      Response", and the most used Coping strategy was "Problem Oriented". There were 
      significant correlations between JSS and Social variables in the total score 
      (ICONAS r=.574 p<0.01; MOHQ (positive indicators) r=.608 p<0.01; MOHQ (negative 
      indicators) r=-.634 p <0.01) and in its subscales. There were also significant 
      correlations between JSS subscales and Individual variables (COPE and ERQ). 
      Participants with a specific training tend to use the emotion regulation strategy 
      "Negative interpretation self-oriented" (U 910.500 p<0.005) and "Distraction" (U 
      885.000 p<0.005) more than those without specific training. The same significant 
      difference was found in JSS pay (t=-2,48 per p<0.05) and JSS Fringe Benefits 
      (t=-2,07 per p<0.05). DISCUSSION: The CCM job satisfaction seems to be 
      ambivalent. It seems to be not entirely polarized on presence/absence, but rather 
      still in a gray area. organizational climate and health influence significantly 
      the overall perception of job satisfaction and its different areas. The most 
      "avoiding" emotional regulation strategies, seem to negatively affect the 
      perception of satisfaction. Emotional regulation and coping strategies related to 
      challenges focusing and management, along with the individual perception of 
      collaboration, positively influence satisfaction. Participants who underwent a 
      specific CCM training, committing themselves financially and personally, perceive 
      less job satisfaction when their role is not recognized in terms of pay. This 
      study showed that that the main strategies used to regulate emotions are the 
      Cognitive Response and the Social Contact. We suggest that further studies could 
      be made to define the links between individual strategies and the presence of 
      chronic distress and we suggest that a specific training on coping and emotion 
      regulation may be implemented in graduation and post-graduation courses.
FAU - Cosentino, Chiara
AU  - Cosentino C
AD  - Department of Medicine and Surgery, University of Parma, Italy. 
      chiara.cosentino1@unipr.it.
FAU - Bettuzzi, Morena
AU  - Bettuzzi M
FAU - Campioli, Giulia
AU  - Campioli G
FAU - Di Marco, Valeria
AU  - Di Marco V
FAU - Giacopuzzi, Giulia
AU  - Giacopuzzi G
FAU - Marinoni, Ivana
AU  - Marinoni I
FAU - Orlandini, Lorenzo
AU  - Orlandini L
FAU - Palermo, Angelo
AU  - Palermo A
FAU - Pattacini, Siria
AU  - Pattacini S
FAU - Artioli, Giovanna
AU  - Artioli G
LA  - eng
PT  - Journal Article
DEP - 20170718
PL  - Italy
TA  - Acta Biomed
JT  - Acta bio-medica : Atenei Parmensis
JID - 101295064
SB  - IM
MH  - *Adaptation, Psychological
MH  - Adult
MH  - Cross-Sectional Studies
MH  - Emotions
MH  - Female
MH  - Humans
MH  - Italy
MH  - *Job Satisfaction
MH  - Male
MH  - Middle Aged
MH  - *National Health Programs
PMC - PMC6357592
OTO - NOTNLM
OT  - Case/Care Manager, nursing, job satisfaction, coping strategies, organizational 
      well-being, emotion regulation
EDAT- 2017/07/29 06:00
MHDA- 2018/05/18 06:00
PMCR- 2017/01/01
CRDT- 2017/07/29 06:00
PHST- 2017/07/13 00:00 [received]
PHST- 2017/07/13 00:00 [accepted]
PHST- 2017/07/29 06:00 [entrez]
PHST- 2017/07/29 06:00 [pubmed]
PHST- 2018/05/18 06:00 [medline]
PHST- 2017/01/01 00:00 [pmc-release]
AID - ACTA-88-59 [pii]
AID - 10.23750/abm.v88i3-S.6615 [doi]
PST - epublish
SO  - Acta Biomed. 2017 Jul 18;88(3S):59-66. doi: 10.23750/abm.v88i3-S.6615.