PMID- 29325162 OWN - NLM STAT- MEDLINE DCOM- 20190523 LR - 20190523 IS - 1538-6724 (Electronic) IS - 0031-9023 (Linking) VI - 98 IP - 4 DP - 2018 Apr 1 TI - An Analysis of Adverse Events in the Rehabilitation Department: Using the Veterans Affairs Root Cause Analysis System. PG - 223-230 LID - 10.1093/ptj/pzy003 [doi] AB - BACKGROUND: Root cause analyses (RCA) are often completed in health care settings to determine causes of adverse events (AEs). RCAs result in action plans designed to mitigate future patient harm. National reviews of RCA reports have assessed the safety of numerous health care settings and suggested opportunities for improvement. However, few studies have assessed the safety of receiving care from physical therapists, occupational therapists, or speech and language pathology pathologists. OBJECTIVE: The objective of this study was to determine the types of AEs, root causes, and action plans for risk mitigation that exist within the disciplines of rehabilitation medicine. DESIGN: This study is a retrospective, cross-sectional review. METHODS: A national search of the Veterans Health Administration RCA database was conducted to identify reports describing AEs associated with physical therapy, occupational therapy, or speech and language pathology services between 2009 and May 2016. Twenty-five reports met the inclusion requirements. The reports were classified by the event type, root cause, action plans, and strength of action plans. RESULTS: Delays in care (32.0%) and falls (28.0%) were the most common type of AE. Three AEs resulted in death. RCA teams identified deficits regarding policy and procedures as the most common root cause. Eighty-eight percent of RCA reports included strong or intermediate action plans to mitigate risk. Strong action plans included standardizing emergency terminology and implementing a dedicated line to call for an emergency response. LIMITATIONS: These data are self-reported and only AEs that are scored as a safety assessment code 3 in the system receive a full RCA, so there are likely AEs that were not captured in this study. In addition, the RCA reports are deidentified and so do not include all patient characteristics. As the Veterans Health Administration system services mostly men, the data might not generalize to non-Veterans Health Administration systems with a different patient mix. CONCLUSIONS: Care provided by rehabilitation professionals is generally safe, but AEs do occur. Based on this RCA review, the safety of rehabilitation services can be improved by implementing strong practices to mitigate risk to patients. Checklists should be considered to aid timely decision making when initiating an emergency response. FAU - Hagley, Gregory W AU - Hagley GW AD - White River Junction VA Medical Center, White River Junction, Vermont, and Dartmouth-Hitchcock Medical Center, Lebanon, New Hampshire. FAU - Mills, Peter D AU - Mills PD AD - National Center for Patient Safety, White River Junction Field Office, White River Junction, Vermont, and Geisel School of Medicine at Dartmouth, Hanover, New Hampshire. FAU - Shiner, Brian AU - Shiner B AD - White River Junction VA Medical Center and Geisel School of Medicine at Dartmouth. FAU - Hemphill, Robin R AU - Hemphill RR AD - Quality and Safety, VCU Health, and School of Medicine, Virginia Commonwealth University, Richmond, Virginia. LA - eng PT - Journal Article PT - Research Support, U.S. Gov't, Non-P.H.S. PL - United States TA - Phys Ther JT - Physical therapy JID - 0022623 SB - IM MH - Accidental Falls/statistics & numerical data MH - Adult MH - Aged MH - Cross-Sectional Studies MH - Female MH - Hospital Mortality MH - Hospitals, Veterans/*organization & administration MH - Humans MH - Male MH - Medical Errors/statistics & numerical data MH - Middle Aged MH - Organizational Policy MH - Patient Care/*standards MH - Quality of Health Care MH - Rehabilitation Centers/*organization & administration MH - Retrospective Studies MH - Risk Factors MH - *Root Cause Analysis MH - Safety Management MH - Time-to-Treatment MH - United States MH - United States Department of Veterans Affairs EDAT- 2018/01/13 06:00 MHDA- 2019/05/24 06:00 CRDT- 2018/01/12 06:00 PHST- 2017/03/24 00:00 [received] PHST- 2018/01/08 00:00 [accepted] PHST- 2018/01/13 06:00 [pubmed] PHST- 2019/05/24 06:00 [medline] PHST- 2018/01/12 06:00 [entrez] AID - 4794957 [pii] AID - 10.1093/ptj/pzy003 [doi] PST - ppublish SO - Phys Ther. 2018 Apr 1;98(4):223-230. doi: 10.1093/ptj/pzy003.