PMID- 29912469 OWN - NLM STAT- MEDLINE DCOM- 20200323 LR - 20200323 IS - 1464-3677 (Electronic) IS - 1353-4505 (Print) IS - 1353-4505 (Linking) VI - 31 IP - 7 DP - 2019 Aug 1 TI - Effects of patient safety auditing in hospital care: results of a mixed-method evaluation (part 1). PG - 8-15 LID - 10.1093/intqhc/mzy134 [doi] AB - OBJECTIVE: To evaluate the effectiveness of internal auditing in hospital care focussed on improving patient safety. DESIGN, SETTING AND PARTICIPANTS: A before-and-after mixed-method evaluation study was carried out in eight departments of a university medical center in the Netherlands. INTERVENTION(S): Internal auditing and feedback focussed on improving patient safety. MAIN OUTCOME MEASURE(S): The effect of internal auditing was assessed 15 months after the audit, using linear mixed models, on the patient, professional, team and departmental levels. The measurement methods were patient record review on adverse events (AEs), surveys regarding patient experiences, safety culture and team climate, analysis of administrative hospital data (standardized mortality rate, SMR) and safety walk rounds (SWRs) to observe frontline care processes on safety. RESULTS: The AE rate decreased from 36.1% to 31.3% and the preventable AE rate from 5.5% to 3.6%; however, the differences before and after auditing were not statistically significant. The patient-reported experience measures regarding patient safety improved slightly over time (P < 0.001). The SMR, patient safety culture and team climate remained unchanged after the internal audit. The SWRs showed that medication safety and information security were improved (P < 0.05). CONCLUSIONS: Internal auditing was associated with improved patient experiences and observed safety on wards. No effects were found on adverse outcomes, safety culture and team climate 15 months after the internal audit. CI - (c) The Author(s) 2018. Published by Oxford University Press in association with the International Society for Quality in Health Care. FAU - Hanskamp-Sebregts, Mirelle AU - Hanskamp-Sebregts M AD - Radboud University Medical Center, Institute of Quality Assurance and Patient Safety, PO Box 9101 (internal code 628), Nijmegen, the Netherlands. FAU - Zegers, Marieke AU - Zegers M AD - Department of Intensive Care Medicine, Radboud Institute for Health Sciences, Radboud University Medical Center, Nijmegen, the Netherlands. AD - Radboud University Medical Center, Radboud Institute for Health Sciences, Scientific Center for Quality of Healthcare (IQ healthcare), Nijmegen, the Netherlands. FAU - Westert, Gert P AU - Westert GP AD - Radboud University Medical Center, Radboud Institute for Health Sciences, Scientific Center for Quality of Healthcare (IQ healthcare), Nijmegen, the Netherlands. FAU - Boeijen, Wilma AU - Boeijen W AD - Department of Quality and Safety, Radboud University Medical Center, Nijmegen, the Netherlands. FAU - Teerenstra, Steven AU - Teerenstra S AD - Department for Health Evidence, Group Biostatistics, Radboud Institute for Health Sciences, Nijmegen, the Netherlands. FAU - van Gurp, Petra J AU - van Gurp PJ AD - Department of Internal Medicine, Radboud University Medical Center, Nijmegen, the Netherlands. FAU - Wollersheim, Hub AU - Wollersheim H AD - Radboud University Medical Center, Radboud Institute for Health Sciences, Scientific Center for Quality of Healthcare (IQ healthcare), Nijmegen, the Netherlands. LA - eng PT - Journal Article PL - England TA - Int J Qual Health Care JT - International journal for quality in health care : journal of the International Society for Quality in Health Care JID - 9434628 SB - IM MH - Hospitals, Teaching/*standards/statistics & numerical data MH - Humans MH - Linear Models MH - Medical Audit/*methods MH - Medical Errors/prevention & control/statistics & numerical data MH - Medical Records MH - Netherlands MH - Patient Safety/*statistics & numerical data MH - Quality Improvement MH - Quality Indicators, Health Care/statistics & numerical data MH - Safety Management MH - Surveys and Questionnaires PMC - PMC6839373 OTO - NOTNLM OT - audit OT - effect evaluation study OT - hospitals OT - patient safety EDAT- 2018/06/19 06:00 MHDA- 2020/03/24 06:00 PMCR- 2018/06/15 CRDT- 2018/06/19 06:00 PHST- 2017/10/22 00:00 [received] PHST- 2018/04/30 00:00 [revised] PHST- 2018/05/27 00:00 [accepted] PHST- 2018/06/19 06:00 [pubmed] PHST- 2020/03/24 06:00 [medline] PHST- 2018/06/19 06:00 [entrez] PHST- 2018/06/15 00:00 [pmc-release] AID - 5038514 [pii] AID - mzy134 [pii] AID - 10.1093/intqhc/mzy134 [doi] PST - ppublish SO - Int J Qual Health Care. 2019 Aug 1;31(7):8-15. doi: 10.1093/intqhc/mzy134.