PMID- 30568943 OWN - NLM STAT- PubMed-not-MEDLINE LR - 20200929 IS - 2307-8960 (Print) IS - 2307-8960 (Electronic) IS - 2307-8960 (Linking) VI - 6 IP - 15 DP - 2018 Dec 6 TI - Management of gastroesophageal reflux disease: Patient and physician communication challenges and shared decision making. PG - 892-900 LID - 10.12998/wjcc.v6.i15.892 [doi] AB - Gastroesophageal reflux disease (GERD) is a common upper esophageal condition and typical symptoms can include heartburn and sensation of regurgitation while atypical symptoms include chronic cough, asthma, hoarseness, dyspepsia and nausea. Typically, diagnosis is presumptive given the presence of typical and atypical symptoms and is an indication for empiric therapy. Treatment management can include lifestyle modifications and/or medication therapy with proton pump inhibitor (PPI) class being the preferred and most effective. Complete symptom resolution is not always achieved and long-term PPI therapy can put patients at risk for serious side effects and needless expense. The brain-gut connection and hypervigilance plays an important role in symptom resolution and treatment success, especially in the case of non-PPI responders. Hypervigilance is a combination of increased esophageal sensory sensitivity in combination with exaggerated threat perception surrounding esophageal symptoms. Hypervigilance requires a different approach to GERD managements, where continued PPI therapy and surgery are usually not recommended. Rather, helping physicians and patients understand the brain-gut connection can guide and improve care. Education and reassurance should be the main pillars or treatment. However, it is important not to suggest the symptoms are due to anxiety alone, this often leads to patient dissatisfaction. Patient dissatisfaction with treatment reveals the need for a more patient-centered approach to GERD management and better communication between patients and providers. Shared decision making (SDM) with the incorporation of patient-reported outcomes (PRO) promotes patient adherence and satisfaction. SDM is a joint discussion between clinician and patient in which a mutually shared solution is explored for GERD symptoms. For SDM to work the physician needs to capture patients' perceptions which may not be obtained in the standard interview. This can be done through the use of PROs which promote a dialogue with patients about their symptoms and treatment priorities in the context of the SDM patient encounter. SDM could potentially help in the management of patient expectations for GERD treatment, ultimately positively impacting their health-related quality of life. FAU - Klenzak, Scott AU - Klenzak S AD - Department of Psychiatry, Cape Fear Valley Health System, Fayetteville, NC 28304, United States. FAU - Danelisen, Igor AU - Danelisen I AD - School of Osteopathic Medicine, Campbell University, Lillington, NC 27546, United States. FAU - Brannan, Grace D AU - Brannan GD AD - School of Osteopathic Medicine, Campbell University, Lillington, NC 27546, United States. FAU - Holland, Melissa A AU - Holland MA AD - College of Pharmacy and Health Sciences, Campbell University, Buies Creek, NC 27506, United States. FAU - van Tilburg, Miranda Al AU - van Tilburg MA AD - College of Pharmacy and Health Sciences, Campbell University, Buies Creek, NC 27506, United States. LA - eng PT - Journal Article PT - Review PL - United States TA - World J Clin Cases JT - World journal of clinical cases JID - 101618806 PMC - PMC6288517 OTO - NOTNLM OT - Gastroesophageal reflux disease OT - Patient satisfaction OT - Patient-physician communication OT - Patient-reported outcomes OT - Psychosocial OT - Shared decision making COIS- Conflict-of-interest statement: The authors have no conflict of interest to declare. EDAT- 2018/12/21 06:00 MHDA- 2018/12/21 06:01 PMCR- 2018/12/06 CRDT- 2018/12/21 06:00 PHST- 2018/09/04 00:00 [received] PHST- 2018/11/16 00:00 [revised] PHST- 2018/11/24 00:00 [accepted] PHST- 2018/12/21 06:00 [entrez] PHST- 2018/12/21 06:00 [pubmed] PHST- 2018/12/21 06:01 [medline] PHST- 2018/12/06 00:00 [pmc-release] AID - 10.12998/wjcc.v6.i15.892 [doi] PST - ppublish SO - World J Clin Cases. 2018 Dec 6;6(15):892-900. doi: 10.12998/wjcc.v6.i15.892.