PMID- 30815163
OWN - NLM
STAT- MEDLINE
DCOM- 20191223
LR  - 20231005
IS  - 1942-597X (Electronic)
IS  - 1559-4076 (Linking)
VI  - 2018
DP  - 2018
TI  - Using Wayfinding Data to Understand Patient Travel Within a Medical Center.
PG  - 1216-1223
AB  - Navigating through parking lots, public areas, and hallways is a stressful task 
      for patients visiting large medical centers. Little is known about the patient 
      experience from when they arrive at a medical center to when they check-in at 
      their clinic. In a pilot study, we used requests for wayfinding directions from a 
      mobile application to form a network of patient movement through the Vanderbilt 
      University Medical Center (VUMC). From September 2016 to September 2017, patients 
      using the wayfinding application made 3493 requests using the VUMC WalkWays 
      application. Results show that patients frequently request directions from 
      parking garages, on-site eateries, and the emergency room. We calculated the 
      approximate distance patients walked to determine the extent to which associated 
      clinical areas were co-located. Applied more generally, medical centers could use 
      similar technologies to inform clinic placement, signage design, and resource 
      allocation to improve the patient experience and operational efficiency.
FAU - Cheng, Alex C
AU  - Cheng AC
AD  - Vanderbilt University, Nashville, TN.
FAU - White, Jules
AU  - White J
AD  - Vanderbilt University, Nashville, TN.
LA  - eng
PT  - Journal Article
DEP - 20181205
PL  - United States
TA  - AMIA Annu Symp Proc
JT  - AMIA ... Annual Symposium proceedings. AMIA Symposium
JID - 101209213
SB  - IM
MH  - Academic Medical Centers
MH  - Geographic Information Systems
MH  - Humans
MH  - *Location Directories and Signs
MH  - *Mobile Applications
MH  - *Patients
MH  - Pilot Projects
MH  - Tennessee
MH  - *Walking
PMC - PMC6371236
EDAT- 2019/03/01 06:00
MHDA- 2019/12/24 06:00
PMCR- 2018/12/05
CRDT- 2019/03/01 06:00
PHST- 2019/03/01 06:00 [entrez]
PHST- 2019/03/01 06:00 [pubmed]
PHST- 2019/12/24 06:00 [medline]
PHST- 2018/12/05 00:00 [pmc-release]
AID - 2952365 [pii]
PST - epublish
SO  - AMIA Annu Symp Proc. 2018 Dec 5;2018:1216-1223. eCollection 2018.