PMID- 31933254 OWN - NLM STAT- MEDLINE DCOM- 20200427 LR - 20210110 IS - 1179-1993 (Electronic) IS - 1178-2595 (Linking) VI - 33 IP - 2 DP - 2019 Apr TI - Artificial Intelligence Within Pharmacovigilance: A Means to Identify Cognitive Services and the Framework for Their Validation. PG - 109-120 LID - 10.1007/s40290-019-00269-0 [doi] AB - INTRODUCTION: Pharmacovigilance (PV) detects, assesses, and prevents adverse events (AEs) and other drug-related problems by collecting, evaluating, and acting upon AEs. The volume of individual case safety reports (ICSRs) increases yearly, but it is estimated that more than 90% of AEs go unreported. In this landscape, embracing assistive technologies at scale becomes necessary to obtain a higher yield of AEs, to maintain compliance, and transform the PV professional work life. AIM: The aim of this study was to identify areas across the PV value chain that can be augmented by cognitive service solutions using the methodologies of contextual analysis and cognitive load theory. It will also provide a framework of how to validate these PV cognitive services leveraging the acceptable quality limit approach. METHODS: The data used to train the cognitive service were an annotated corpus consisting of 20,000 ICSRS from which we developed a framework to identify and validate 40 cognitive services ranging from information extraction to complex decision making. This framework addresses the following shortcomings: (1) needing subject-matter expertise (SME) to match the artificial intelligence (AI) model predictions to the gold standard, commonly referred to as 'ground truth' in the AI space, (2) ground truth inconsistencies, (3) automated validation of prediction missing context, and (4) auto-labeling causing inaccurate test accuracy. The method consists of (1) conducting contextual analysis, (2) assessing human cognitive workload, (3) determining decision points for applying artificial intelligence (AI), (4) defining the scope of the data, or annotated corpus required for training and validation of the cognitive services, (5) identifying and standardizing PV knowledge elements, (6) developing cognitive services, and (7) reviewing and validating cognitive services. RESULTS: By applying the framework, we (1) identified 51 decision points as candidates for AI use, (2) standardized the process to make PV knowledge explicit, (3) embedded SMEs in the process to preserve PV knowledge and context, (4) standardized acceptability by using established quality inspection principles, and (5) validated a total of 126 cognitive services. CONCLUSION: The value of using AI methodologies in PV is compelling; however, as PV is highly regulated, acceptability will require assurances of quality, consistency, and standardization. We are proposing a foundational framework that the industry can use to identify and validate services to better support the gathering of quality data and to better serve the PV professional. FAU - Mockute, Ruta AU - Mockute R AUID- ORCID: 0000-0002-0947-8014 AD - Celgene Corporation, 86 Morris Avenue, Summit, NJ, 07901, USA. Rmockute@celgene.com. FAU - Desai, Sameen AU - Desai S AD - Celgene Corporation, 86 Morris Avenue, Summit, NJ, 07901, USA. FAU - Perera, Sujan AU - Perera S AD - IBM Watson Health, Almaden Research Center, San Jose, CA, USA. FAU - Assuncao, Bruno AU - Assuncao B AD - Celgene Corporation, 86 Morris Avenue, Summit, NJ, 07901, USA. FAU - Danysz, Karolina AU - Danysz K AD - Celgene Corporation, Boudry, Switzerland. FAU - Tetarenko, Niki AU - Tetarenko N AD - Celgene Corporation, 86 Morris Avenue, Summit, NJ, 07901, USA. FAU - Gaddam, Darpan AU - Gaddam D AD - Celgene Corporation, 86 Morris Avenue, Summit, NJ, 07901, USA. FAU - Abatemarco, Danielle AU - Abatemarco D AD - Celgene Corporation, 86 Morris Avenue, Summit, NJ, 07901, USA. FAU - Widdowson, Mark AU - Widdowson M AD - Celgene Corporation, Stockley Park, UK. FAU - Beauchamp, Sheryl AU - Beauchamp S AD - Celgene Corporation, 86 Morris Avenue, Summit, NJ, 07901, USA. FAU - Cicirello, Salvatore AU - Cicirello S AD - Celgene Corporation, Boudry, Switzerland. FAU - Mingle, Edward AU - Mingle E AD - Celgene Corporation, 86 Morris Avenue, Summit, NJ, 07901, USA. LA - eng PT - Comparative Study PT - Journal Article PT - Research Support, Non-U.S. Gov't PL - New Zealand TA - Pharmaceut Med JT - Pharmaceutical medicine JID - 101471195 SB - IM MH - Adverse Drug Reaction Reporting Systems/*instrumentation MH - Algorithms MH - Artificial Intelligence/*trends MH - Cognition/*physiology MH - Databases, Factual MH - Decision Making/physiology MH - Drug-Related Side Effects and Adverse Reactions/*prevention & control MH - Guideline Adherence/statistics & numerical data MH - Humans MH - Machine Learning MH - Patient Safety/standards MH - Pharmacovigilance MH - Workload/statistics & numerical data EDAT- 2020/01/15 06:00 MHDA- 2020/04/28 06:00 CRDT- 2020/01/15 06:00 PHST- 2020/01/15 06:00 [entrez] PHST- 2020/01/15 06:00 [pubmed] PHST- 2020/04/28 06:00 [medline] AID - 10.1007/s40290-019-00269-0 [pii] AID - 10.1007/s40290-019-00269-0 [doi] PST - ppublish SO - Pharmaceut Med. 2019 Apr;33(2):109-120. doi: 10.1007/s40290-019-00269-0.