PMID- 31999385 OWN - NLM STAT- MEDLINE DCOM- 20210108 LR - 20210108 IS - 1365-2834 (Electronic) IS - 0966-0429 (Linking) VI - 28 IP - 3 DP - 2020 Apr TI - Nurse managers' perceptions of nurse staffing and nursing care quality: A cross-sectional study. PG - 625-633 LID - 10.1111/jonm.12966 [doi] AB - AIM: To verify the association between the nurse staffing and the quality of nursing care, mediated by the care process, based on a hypothetical model, in Portuguese public hospitals. BACKGROUND: Nurse staffing influences health outcomes. Understaffing is associated with an increased risk for adverse events (AEs) and a reduction in the quality of care. METHOD: A cross-sectional study was conducted using a sample of 55 Portuguese nurse managers. A path model was developed to analyse potential causal mediation effects on care quality. RESULTS: Nurse staffing (number and competencies) and teamwork indirectly influence the quality of care. This process is mediated by the response capacity, the use of new techniques and work methods and patient's surveillance capacity. The AEs occurrence also has a mediating role, being negatively associated with the quality of care. CONCLUSIONS: Optimizing nursing care safety and quality requires an adequate nurse staffing level, both in terms of number and competencies, as well as teamwork. Process components seem to play a mediating role in these relations. IMPLICATIONS FOR NURSING MANAGEMENT: These results deserve the attention of nursing management for investment in the nursing staff and in the care process, to improve quality and create value in health care. CI - (c) 2020 John Wiley & Sons Ltd. FAU - Neves, Teresa Margarida Almeida AU - Neves TMA AUID- ORCID: 0000-0002-1053-4909 AD - Centro Hospitalar e Universitario de Coimbra, Coimbra, Portugal. FAU - Parreira, Pedro Miguel Santos Dinis AU - Parreira PMSD AUID- ORCID: 0000-0002-3880-6590 AD - Escola Superior de Enfermagem de Coimbra, Coimbra, Portugal. FAU - Graveto, Joao Manuel Garcia Nascimento AU - Graveto JMGN AUID- ORCID: 0000-0001-6974-9421 AD - Escola Superior de Enfermagem de Coimbra, Coimbra, Portugal. FAU - Freitas, Maria Joao Baptista Dos Santos de AU - Freitas MJBDS AUID- ORCID: 0000-0003-3248-2326 AD - Escola Superior de Enfermagem Sao Francisco das Misericordias, Lisboa, Portugal. FAU - Rodrigues, Victor Jose Lopes AU - Rodrigues VJL AUID- ORCID: 0000-0003-4174-9061 AD - Faculty of Medicine, University of Coimbra, Coimbra, Portugal. LA - eng PT - Journal Article DEP - 20200403 PL - England TA - J Nurs Manag JT - Journal of nursing management JID - 9306050 MH - Adult MH - Cross-Sectional Studies MH - Female MH - Humans MH - Male MH - Middle Aged MH - Nurse Administrators/*psychology MH - Nursing Care/methods/*standards/statistics & numerical data MH - Nursing Staff, Hospital/supply & distribution MH - *Perception MH - Personnel Staffing and Scheduling/*standards/trends MH - Portugal MH - Surveys and Questionnaires OTO - NOTNLM OT - cross-sectional studies OT - hospital OT - nursing care OT - nursing staff OT - patient safety OT - quality of health care EDAT- 2020/01/31 06:00 MHDA- 2021/01/09 06:00 CRDT- 2020/01/31 06:00 PHST- 2019/03/09 00:00 [received] PHST- 2020/01/16 00:00 [revised] PHST- 2020/01/26 00:00 [accepted] PHST- 2020/01/31 06:00 [pubmed] PHST- 2021/01/09 06:00 [medline] PHST- 2020/01/31 06:00 [entrez] AID - 10.1111/jonm.12966 [doi] PST - ppublish SO - J Nurs Manag. 2020 Apr;28(3):625-633. doi: 10.1111/jonm.12966. Epub 2020 Apr 3.