PMID- 32026983
OWN - NLM
STAT- PubMed-not-MEDLINE
LR  - 20200928
IS  - 0102-7972 (Print)
IS  - 1678-7153 (Electronic)
IS  - 0102-7972 (Linking)
VI  - 30
IP  - 1
DP  - 2017 Apr 3
TI  - Relations between mental workload and decision-making in an organizational 
      setting.
PG  - 7
LID - 10.1186/s41155-017-0061-0 [doi]
LID - 7
AB  - ASBTRACT: BACKGROUND: The complexity of current organizations implies a potential 
      overload for workers. For this reason, it is of interest to study the effects 
      that mental workload has on the performance of complex tasks in professional 
      settings. OBJECTIVE: The objective of this study is to empirically analyze the 
      relation between the quality of decision-making, on the one hand, and the 
      expected and real mental workload, on the other. METHODS: The study uses an ex 
      post facto prospective design with a sample of 176 professionals from a higher 
      education organization. Expected mental workload (Pre-Task WL) and real mental 
      workload (Post-Task WL) were measured with the unweighted NASA-Task Load Index 
      (NASA-TLX) questionnaire; difference between real WL and expected WL 
      (Differential WL) was also calculated; quality of decision-making was measured by 
      means of the Decision-Making Questionnaire. RESULTS: General quality of 
      decision-making and Pre-Task WL relation is compatible with an inverted U 
      pattern, with slight variations depending on the specific dimension of 
      decision-making that is considered. There were no verifiable relations between 
      Post-Task WL and decision-making. The subjects whose expected WL matched the real 
      WL showed worse quality in decision-making than subjects with high or low 
      Differential WL. CONCLUSIONS: The relations between mental workload and 
      decision-making reveal a complex pattern, with evidence of nonlinear relations.
FAU - Soria-Oliver, Maria
AU  - Soria-Oliver M
AD  - Facultad de Ciencias Juridicas, Sociales y Humanidades, UNIR-Universidad 
      Internacional de la Rioja, Av. de la Paz, 137, 26006 Logrono, La Rioja, Spain.
FAU - Lopez, Jorge S
AU  - Lopez JS
AD  - Facultad de Ciencias Humanas y Sociales, Departamento de Psicologia y Pedagogia, 
      Universidad Publica de Navarra, Campus de Arrosadia s/n. Edificio Magnolios, 
      31006, Pamplona, Spain. Jorge.lopez@unavarra.es.
FAU - Torrano, Fermin
AU  - Torrano F
AD  - Facultad de Ciencias Juridicas, Sociales y Humanidades, UNIR-Universidad 
      Internacional de la Rioja, Av. de la Paz, 137, 26006 Logrono, La Rioja, Spain.
LA  - eng
PT  - Journal Article
DEP - 20170403
PL  - Brazil
TA  - Psicol Reflex Crit
JT  - Psicologia, reflexao e critica : revista semestral do Departamento de Psicologia 
      da UFRGS
JID - 9616730
PMC - PMC6967245
OTO - NOTNLM
OT  - Global Relation
OT  - Mental Workload
OT  - Organizational Setting
OT  - Professional Setting
OT  - Subject Dimension
COIS- The authors declare that they have no competing interests.
EDAT- 2017/04/03 00:00
MHDA- 2017/04/03 00:01
PMCR- 2017/04/03
CRDT- 2020/02/07 06:00
PHST- 2016/12/02 00:00 [received]
PHST- 2017/03/14 00:00 [accepted]
PHST- 2020/02/07 06:00 [entrez]
PHST- 2017/04/03 00:00 [pubmed]
PHST- 2017/04/03 00:01 [medline]
PHST- 2017/04/03 00:00 [pmc-release]
AID - 10.1186/s41155-017-0061-0 [pii]
AID - 61 [pii]
AID - 10.1186/s41155-017-0061-0 [doi]
PST - epublish
SO  - Psicol Reflex Crit. 2017 Apr 3;30(1):7. doi: 10.1186/s41155-017-0061-0.