PMID- 32115392 OWN - NLM STAT- MEDLINE DCOM- 20210625 LR - 20211204 IS - 1544-3450 (Electronic) IS - 1544-3191 (Print) IS - 1086-5802 (Linking) VI - 60 IP - 5 DP - 2020 Sep-Oct TI - Clinical pharmacists in diabetes management: What do minority patients with uncontrolled diabetes have to say? PG - 708-715 LID - S1544-3191(20)30037-6 [pii] LID - 10.1016/j.japh.2020.01.024 [doi] AB - OBJECTIVE: Clinical pharmacist support for patients with type 2 diabetes mellitus (T2DM) can optimize patient outcomes and medication adherence. However, there is limited understanding of what pharmacist roles patients perceive as most helpful in T2DM management interventions. This study describes experiences of minority patients with uncontrolled T2DM in terms of perceived pharmacist helpfulness and specific roles found to be most helpful within diabetes management. DESIGN: A secondary analysis of a 2-year randomized, crossover trial was conducted. SETTING AND PARTICIPANTS: This study included 244 African American and Hispanic adults with uncontrolled T2DM who received clinical pharmacist support within a team-based model. OUTCOME MEASURES: The patients completed a mixed-methods survey regarding their experience with the intervention that included a general helpfulness rating on a 10-point unipolar Likert scale and described the support qualitatively, including their perception of the pharmacist roles. Thematic analysis guided coding of the responses. RESULTS: One hundred forty-seven (60%) patients completed the survey and had at least 1 encounter with a clinical pharmacist. Of these, 108 (74%) were African American, 39 (27%) were Hispanic, and 101 (69%) were women. The median rating of clinical pharmacist helpfulness was 10 (very helpful). Only 10 (7%) participants rated pharmacist helpfulness as 1 (not at all helpful). "Medication education and management" was the most frequently perceived supportive role of the clinical pharmacists, followed by "non-medication-related patient education," "social support," and "care coordination." Miscommunication related to scheduling was the most common reason cited for not meeting with the clinical pharmacist. CONCLUSION: This sample of minority patients with uncontrolled T2DM recognized many roles outlined within the American Pharmacists Association Medication Therapy Management framework. Patient experiences with clinical pharmacist T2DM support are crucial for developing effective programs, maximizing patient engagement, satisfying patient needs, and ensuring that a program's intended purpose aligns with the patient perspective. CI - Copyright (c) 2020 American Pharmacists Association(R). Published by Elsevier Inc. All rights reserved. FAU - Nabulsi, Nadia A AU - Nabulsi NA FAU - Yan, Connie H AU - Yan CH FAU - Tilton, Jessica J AU - Tilton JJ FAU - Gerber, Ben S AU - Gerber BS FAU - Sharp, Lisa K AU - Sharp LK LA - eng SI - ClinicalTrials.gov/NCT01498159 GR - R01 DK091347/DK/NIDDK NIH HHS/United States GR - UL1 TR002003/TR/NCATS NIH HHS/United States PT - Journal Article PT - Randomized Controlled Trial PT - Research Support, N.I.H., Extramural DEP - 20200227 PL - United States TA - J Am Pharm Assoc (2003) JT - Journal of the American Pharmacists Association : JAPhA JID - 101176252 SB - IM MH - Adult MH - *Diabetes Mellitus, Type 2/drug therapy MH - Female MH - Hispanic or Latino MH - Humans MH - Medication Adherence MH - Medication Therapy Management MH - *Pharmacists PMC - PMC7483142 MID - NIHMS1569024 COIS- CONFLICT OF INTEREST STATEMENT The authors declare that there is no conflict of interest regarding the publication of this article. EDAT- 2020/03/03 06:00 MHDA- 2021/06/29 06:00 PMCR- 2021/09/01 CRDT- 2020/03/03 06:00 PHST- 2019/11/25 00:00 [received] PHST- 2020/01/21 00:00 [revised] PHST- 2020/01/26 00:00 [accepted] PHST- 2020/03/03 06:00 [pubmed] PHST- 2021/06/29 06:00 [medline] PHST- 2020/03/03 06:00 [entrez] PHST- 2021/09/01 00:00 [pmc-release] AID - S1544-3191(20)30037-6 [pii] AID - 10.1016/j.japh.2020.01.024 [doi] PST - ppublish SO - J Am Pharm Assoc (2003). 2020 Sep-Oct;60(5):708-715. doi: 10.1016/j.japh.2020.01.024. Epub 2020 Feb 27.