PMID- 33228675 OWN - NLM STAT- MEDLINE DCOM- 20210514 LR - 20210514 IS - 1472-6963 (Electronic) IS - 1472-6963 (Linking) VI - 20 IP - 1 DP - 2020 Nov 23 TI - Impact of ISO/IEC 17025 laboratory accreditation in sub-Saharan Africa: a case study. PG - 1065 LID - 10.1186/s12913-020-05934-8 [doi] LID - 1065 AB - BACKGROUND: The number and severity of nonconformities generated during an audit of a medicine testing laboratory indicates its level of quality compliance. Quality standards are established and maintained to ensure the reliability of laboratory test reports. The National Medicines Regulatory Authority (NMRA) Quality Control laboratories assess the quality of medicines used by the populace as part of their regulatory function. Although countries desire to have reliable medicine testing facilities, accrediting a national laboratory to international standards poses financial and technical challenges for many low-income countries. Sharing the benefits of laboratory accreditation could help more countries within sub-Saharan Africa overcome existing challenges to achieve accreditation and robust quality systems. This study investigated the impact of ISO/IEC 17025 accreditation on the performance of an NMRA Quality Control laboratory to provide evidence of improved quality compliance within a low-resource setting. METHODS: Pre- and post- accreditation audits of nonconformities for management and technical requirements of the ISO/IEC17025:2005 standards were evaluated from a Quality Control laboratory in the National Agency for Food and Drug Administration and Control (NAFDAC), located in Nigeria, West Africa. The following research questions were addressed: "does accreditation impact the adherence to quality standards?" and "does accreditation decrease the severity of nonconformities in Quality Control laboratory audits?" RESULTS: Statistical analysis of the pre- to post- accreditation audits from the years 2013 through 2017 revealed a significant decrease in the total number of nonconformities (chi(2) = 74, p-value = 9.99e-05, r = 0.67). Further examination of audits from the years 2013 through 2018 audits also revealed a reduction in the number of nonconformities (chi(2) = 53, p-value = 9.99e-05, r = 0.62). A reduction in the number of major observations and a decrease in the severity of nonconformities was also observed. CONCLUSIONS: A higher level of quality compliance was exhibited for the laboratory during the post-accreditation years. Overall, ISO/IEC 17025 accreditation of the NMRA Quality Control laboratory resulted in improved reliability of test reports and enhancement of the laboratory quality system. FAU - Okezue, Mercy A AU - Okezue MA AUID- ORCID: 0000-0002-3157-5021 AD - School of Agricultural & Biological Engineering, Biotechnology Innovation & Regulatory Science, Purdue University, West Lafayette, USA. mokezue@purdue.edu. AD - Bindley Bioscience Centre, Purdue University, 1203 W State St, West Lafayette, IN, 47907, USA. mokezue@purdue.edu. FAU - Adeyeye, Mojisola C AU - Adeyeye MC AD - National Agency for Food and Drug Adm. & Control, NAFDAC, Abuja, Nigeria. FAU - Byrn, Steve J AU - Byrn SJ AD - Department of Industrial & Physical Pharmacy, Purdue University, West Lafayette, USA. FAU - Abiola, Victor O AU - Abiola VO AD - National Agency for Food and Drug Adm. & Control, NAFDAC, Abuja, Nigeria. FAU - Clase, Kari L AU - Clase KL AD - School of Agricultural & Biological Engineering, Biotechnology Innovation & Regulatory Science, Purdue University, West Lafayette, USA. LA - eng PT - Journal Article DEP - 20201123 PL - England TA - BMC Health Serv Res JT - BMC health services research JID - 101088677 SB - IM MH - *Accreditation MH - Africa South of the Sahara MH - Africa, Western MH - Humans MH - *Laboratories MH - Nigeria MH - Reproducibility of Results PMC - PMC7686690 OTO - NOTNLM OT - Accreditation OT - Audits OT - ISO/IEC17025: 2005 OT - Nonconformities OT - Quality control laboratory OT - Sub-Saharan Africa COIS- 1st Author worked as a regulatory officer at NAFDAC laboratory for 15 years and is currently a PhD student at Purdue University. 2nd and 5th authors are Management personnel at NAFDAC, Nigeria. 3rd and 4th Authors are Professors, academic advisors to 1st author in her PhD program. The authors declare that they have no conflict of interest. EDAT- 2020/11/25 06:00 MHDA- 2021/05/15 06:00 PMCR- 2020/11/23 CRDT- 2020/11/24 05:38 PHST- 2020/06/09 00:00 [received] PHST- 2020/11/17 00:00 [accepted] PHST- 2020/11/24 05:38 [entrez] PHST- 2020/11/25 06:00 [pubmed] PHST- 2021/05/15 06:00 [medline] PHST- 2020/11/23 00:00 [pmc-release] AID - 10.1186/s12913-020-05934-8 [pii] AID - 5934 [pii] AID - 10.1186/s12913-020-05934-8 [doi] PST - epublish SO - BMC Health Serv Res. 2020 Nov 23;20(1):1065. doi: 10.1186/s12913-020-05934-8.