PMID- 34158780
OWN - NLM
STAT- MEDLINE
DCOM- 20210818
LR  - 20220424
IS  - 2413-7170 (Electronic)
IS  - 1029-1857 (Print)
IS  - 1029-1857 (Linking)
VI  - 31
IP  - 2
DP  - 2021 Mar
TI  - The Prioritization of Lean Techniques in Emergency Departments Using VIKOR and 
      SAW Approaches.
PG  - 283-292
LID - 10.4314/ejhs.v31i2.11 [doi]
AB  - BACKGROUND: Considering various researches were carried out to implement Lean 
      techniques in healthcare centers, this study has tried to investigate how lean 
      principles could be prioritized in the Emergency Department (ED) by comparing 
      physicians and nurses viewpoints. METHODOLOGY: In the first stage, relevant Lean 
      techniques and several criteria to evaluate the ED performance were selected by 
      reviewing the literature. Then, weight factors for each criterion were calculated 
      using the Entropy method, and Lean techniques were compared and ranked via a 
      questionnaire by which the physicians' and nurses' opinions were obtained 
      separately. In the last stage, the final ranking of Lean techniques was done 
      using VIKOR and SAW methods as two powerful means of Multi-Criteria 
      Decision-Making (MCDM). RESULTS: Theory of Constraints (TOC) was selected as the 
      most appropriate principle from the physicians' viewpoints by both 
      decision-making methods. However, according to the nurses' opinions, Jiduka was 
      the best approach by the VIKOR method, while with the SAW method, 5S was chosen 
      as the most practical Lean technique. CONCLUSION: This study has illustrated that 
      although all Lean techniques are useable for ED, these techniques' prioritization 
      has a key role in choosing the more suitable Lean approach. Moreover, it provides 
      a chance for the emergency wards to keep down different costs and improve staff 
      and patient satisfaction and the quality of treatment simultaneously.
CI  - (c) 2021 Mohammad A., et al.
FAU - Aminjarahi, Mohammad
AU  - Aminjarahi M
AD  - Faculty of Management and Accounting, Shahid Beheshti University, Tehran, The 
      Islamic Republic of Iran.
FAU - Abdoli, Mohsen
AU  - Abdoli M
AD  - Faculty of Management and Accounting, Shahid Beheshti University, Tehran, The 
      Islamic Republic of Iran.
FAU - Fadaee, Yasin
AU  - Fadaee Y
AD  - Faculty of Management and Accounting, Shahid Beheshti University, Tehran, The 
      Islamic Republic of Iran.
FAU - Kohan, Fatemeh
AU  - Kohan F
AD  - Department of Industrial Engineering, Faculty of Engineering, University of Qom, 
      Qom, Iran.
FAU - Shokouhyar, Sajjad
AU  - Shokouhyar S
AD  - Faculty of Management and Accounting, Shahid Beheshti University, Tehran, The 
      Islamic Republic of Iran.
LA  - eng
PT  - Journal Article
PL  - Ethiopia
TA  - Ethiop J Health Sci
JT  - Ethiopian journal of health sciences
JID - 101224773
SB  - IM
MH  - *Emergency Service, Hospital
MH  - Humans
MH  - Patient Satisfaction
MH  - *Physicians
PMC - PMC8188067
OTO - NOTNLM
OT  - Emergency Department
OT  - Lean techniques
OT  - SAW
OT  - VIKOR
EDAT- 2021/06/24 06:00
MHDA- 2021/08/19 06:00
PMCR- 2021/03/01
CRDT- 2021/06/23 07:18
PHST- 2021/06/23 07:18 [entrez]
PHST- 2021/06/24 06:00 [pubmed]
PHST- 2021/08/19 06:00 [medline]
PHST- 2021/03/01 00:00 [pmc-release]
AID - jEJHS.v31.i2.pg283 [pii]
AID - 10.4314/ejhs.v31i2.11 [doi]
PST - ppublish
SO  - Ethiop J Health Sci. 2021 Mar;31(2):283-292. doi: 10.4314/ejhs.v31i2.11.