PMID- 34442082
OWN - NLM
STAT- PubMed-not-MEDLINE
LR  - 20210830
IS  - 2227-9032 (Print)
IS  - 2227-9032 (Electronic)
IS  - 2227-9032 (Linking)
VI  - 9
IP  - 8
DP  - 2021 Jul 26
TI  - A Nationwide Mystery Caller Evaluation of Oral Emergency Contraception Practices 
      from German Community Pharmacies: An Observational Study Protocol.
LID - 10.3390/healthcare9080945 [doi]
LID - 945
AB  - To prevent unwanted pregnancies, oral emergency contraception (EC) with the 
      active ingredients levonorgestrel (LNG) and ulipristal acetate (UPA) is 
      recommended by the guidelines of the German Federal Chamber of Pharmacists (BAK). 
      In this respect, community pharmacies (CPs) in Germany have a major 
      responsibility for information gathering, selecting the appropriate medicine, 
      availability and pricing, among other things. Therefore, it would be appropriate 
      to conduct a study with the aim of investigating information gathering, a 
      possible recommendation as well as availability and pricing for oral EC in German 
      CPs. A representative nationwide observational study based on the simulated 
      patient methodology (SPM) in the form of covert mystery calls will be conducted 
      in a random sample of German CPs stratified according to the 16 federal states. 
      Each selected CP will be randomly called once successfully by one of six both 
      female and male trained mystery callers (MCs). The MCs will simulate a 
      product-based scenario using the request for oral EC. For quality assurance of 
      the data collection, a second observer accompanying the MC is planned. After all 
      mystery calls have been made, each CP will receive written, pharmacy-specific 
      performance feedback. The only national SPM study on oral EC to date has 
      identified deficits in the provision of self-medication consultations with the 
      help of visits in the CPs studied. International studies suggest that UPA in 
      particular is not always available. Significant price differences could be found 
      analogous to another German study for a different indication.
FAU - Kunow, Christian
AU  - Kunow C
AUID- ORCID: 0000-0002-2674-0344
AD  - Department of Health, Nursing, Management, University of Applied Sciences 
      Neubrandenburg, 17033 Neubrandenburg, Germany.
FAU - Bello, Moulika Aline
AU  - Bello MA
AD  - Department of Health, Nursing, Management, University of Applied Sciences 
      Neubrandenburg, 17033 Neubrandenburg, Germany.
FAU - Diedrich, Laura
AU  - Diedrich L
AD  - Department of Health, Nursing, Management, University of Applied Sciences 
      Neubrandenburg, 17033 Neubrandenburg, Germany.
FAU - Eutin, Laura
AU  - Eutin L
AD  - Department of Health, Nursing, Management, University of Applied Sciences 
      Neubrandenburg, 17033 Neubrandenburg, Germany.
FAU - Sonnenberg, Yanneck
AU  - Sonnenberg Y
AD  - Department of Health, Nursing, Management, University of Applied Sciences 
      Neubrandenburg, 17033 Neubrandenburg, Germany.
FAU - Wachtel, Nele
AU  - Wachtel N
AD  - Department of Health, Nursing, Management, University of Applied Sciences 
      Neubrandenburg, 17033 Neubrandenburg, Germany.
FAU - Langer, Bernhard
AU  - Langer B
AUID- ORCID: 0000-0001-8410-5229
AD  - Department of Health, Nursing, Management, University of Applied Sciences 
      Neubrandenburg, 17033 Neubrandenburg, Germany.
LA  - eng
GR  - 414051096/Deutsche Forschungsgemeinschaft/
PT  - Journal Article
DEP - 20210726
PL  - Switzerland
TA  - Healthcare (Basel)
JT  - Healthcare (Basel, Switzerland)
JID - 101666525
PMC - PMC8391881
OTO - NOTNLM
OT  - Germany
OT  - availability
OT  - community pharmacies
OT  - emergency contraception
OT  - information gathering
OT  - levonorgestrel
OT  - mystery calls
OT  - non-prescription medicines
OT  - pricing
OT  - ulipristal acetate
COIS- The authors declare no conflict of interest.
EDAT- 2021/08/28 06:00
MHDA- 2021/08/28 06:01
PMCR- 2021/07/26
CRDT- 2021/08/27 01:11
PHST- 2021/04/25 00:00 [received]
PHST- 2021/06/04 00:00 [revised]
PHST- 2021/07/22 00:00 [accepted]
PHST- 2021/08/27 01:11 [entrez]
PHST- 2021/08/28 06:00 [pubmed]
PHST- 2021/08/28 06:01 [medline]
PHST- 2021/07/26 00:00 [pmc-release]
AID - healthcare9080945 [pii]
AID - healthcare-09-00945 [pii]
AID - 10.3390/healthcare9080945 [doi]
PST - epublish
SO  - Healthcare (Basel). 2021 Jul 26;9(8):945. doi: 10.3390/healthcare9080945.