PMID- 35244165 OWN - NLM STAT- MEDLINE DCOM- 20220517 LR - 20230929 IS - 1527-974X (Electronic) IS - 1067-5027 (Print) IS - 1067-5027 (Linking) VI - 29 IP - 6 DP - 2022 May 11 TI - Clinician collaboration to improve clinical decision support: the Clickbusters initiative. PG - 1050-1059 LID - 10.1093/jamia/ocac027 [doi] AB - OBJECTIVE: We describe the Clickbusters initiative implemented at Vanderbilt University Medical Center (VUMC), which was designed to improve safety and quality and reduce burnout through the optimization of clinical decision support (CDS) alerts. MATERIALS AND METHODS: We developed a 10-step Clickbusting process and implemented a program that included a curriculum, CDS alert inventory, oversight process, and gamification. We carried out two 3-month rounds of the Clickbusters program at VUMC. We completed descriptive analyses of the changes made to alerts during the process, and of alert firing rates before and after the program. RESULTS: Prior to Clickbusters, VUMC had 419 CDS alerts in production, with 488 425 firings (42 982 interruptive) each week. After 2 rounds, the Clickbusters program resulted in detailed, comprehensive reviews of 84 CDS alerts and reduced the number of weekly alert firings by more than 70 000 (15.43%). In addition to the direct improvements in CDS, the initiative also increased user engagement and involvement in CDS. CONCLUSIONS: At VUMC, the Clickbusters program was successful in optimizing CDS alerts by reducing alert firings and resulting clicks. The program also involved more users in the process of evaluating and improving CDS and helped build a culture of continuous evaluation and improvement of clinical content in the electronic health record. CI - (c) The Author(s) 2022. Published by Oxford University Press on behalf of the American Medical Informatics Association. FAU - McCoy, Allison B AU - McCoy AB AUID- ORCID: 0000-0003-2292-9147 AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Russo, Elise M AU - Russo EM AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Johnson, Kevin B AU - Johnson KB AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - Department of Pediatrics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Addison, Bobby AU - Addison B AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Patel, Neal AU - Patel N AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - Department of Pediatrics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Wanderer, Jonathan P AU - Wanderer JP AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - Department of Anesthesiology, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Mize, Dara E AU - Mize DE AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - Department of Medicine, Division of Diabetes, Endocrinology and Metabolism, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Jackson, Jon G AU - Jackson JG AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Reese, Thomas J AU - Reese TJ AUID- ORCID: 0000-0002-1081-1670 AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Littlejohn, SyLinda AU - Littlejohn S AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Patterson, Lorraine AU - Patterson L AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - French, Tina AU - French T AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Preston, Debbie AU - Preston D AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Rosenbury, Audra AU - Rosenbury A AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Valdez, Charlie AU - Valdez C AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Nelson, Scott D AU - Nelson SD AUID- ORCID: 0000-0002-1941-1817 AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Aher, Chetan V AU - Aher CV AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - Department of General Surgery, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Alrifai, Mhd Wael AU - Alrifai MW AUID- ORCID: 0000-0003-0761-4905 AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - Department of Pediatrics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Andrews, Jennifer AU - Andrews J AD - Department of Pediatrics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - Department of Pathology, Microbiology and Immunology, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Cobb, Cheryl AU - Cobb C AD - Department of Psychiatry and Behavioral Sciences, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Horst, Sara N AU - Horst SN AD - Department of Medicine, Division of Gastroenterology, Hepatology, and Nutrition, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Johnson, David P AU - Johnson DP AUID- ORCID: 0000-0001-6689-8229 AD - Department of Pediatrics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Knake, Lindsey A AU - Knake LA AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - Department of Pediatrics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Lewis, Adam A AU - Lewis AA AD - Vanderbilt Institute for Clinical and Translational Research, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Parks, Laura AU - Parks L AD - Nursing Informatics Services, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Parr, Sharidan K AU - Parr SK AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - Department of Medicine, Division of Nephrology and Hypertension, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Patel, Pratik AU - Patel P AD - Union University College of Pharmacy, Memphis, Tennessee, USA. FAU - Patterson, Barron L AU - Patterson BL AD - Department of Pediatrics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Smith, Christine M AU - Smith CM AUID- ORCID: 0000-0001-5865-8989 AD - Department of Pediatrics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Suszter, Krystle D AU - Suszter KD AD - Nursing Informatics Services, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Turer, Robert W AU - Turer RW AUID- ORCID: 0000-0003-1387-640X AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Wilcox, Lyndy J AU - Wilcox LJ AD - Department of Otolaryngology-Head and Neck Surgery, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Wright, Aileen P AU - Wright AP AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. FAU - Wright, Adam AU - Wright A AD - Department of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, Tennessee, USA. AD - HeathIT, Vanderbilt University Medical Center, Nashville, Tennessee, USA. LA - eng PT - Journal Article PL - England TA - J Am Med Inform Assoc JT - Journal of the American Medical Informatics Association : JAMIA JID - 9430800 SB - IM CIN - J Am Med Inform Assoc. 2023 Sep 25;30(10):1754. PMID: 37535817 MH - *Decision Support Systems, Clinical MH - Electronic Health Records MH - Humans MH - *Medical Order Entry Systems PMC - PMC9093034 OTO - NOTNLM OT - clinical OT - decision support systems OT - electronic health records OT - evaluation study OT - quality improvement OT - user engagement EDAT- 2022/03/05 06:00 MHDA- 2022/05/18 06:00 PMCR- 2022/03/04 CRDT- 2022/03/04 08:50 PHST- 2021/04/19 00:00 [received] PHST- 2022/01/19 00:00 [revised] PHST- 2022/02/16 00:00 [accepted] PHST- 2022/03/05 06:00 [pubmed] PHST- 2022/05/18 06:00 [medline] PHST- 2022/03/04 08:50 [entrez] PHST- 2022/03/04 00:00 [pmc-release] AID - 6542395 [pii] AID - ocac027 [pii] AID - 10.1093/jamia/ocac027 [doi] PST - ppublish SO - J Am Med Inform Assoc. 2022 May 11;29(6):1050-1059. doi: 10.1093/jamia/ocac027.