PMID- 35890820 OWN - NLM STAT- MEDLINE DCOM- 20220728 LR - 20220731 IS - 1424-8220 (Electronic) IS - 1424-8220 (Linking) VI - 22 IP - 14 DP - 2022 Jul 8 TI - A Two-Phase Machine Learning Framework for Context-Aware Service Selection to Empower People with Disabilities. LID - 10.3390/s22145142 [doi] LID - 5142 AB - The use of software and IoT services is increasing significantly among people with special needs, who constitute 15% of the world's population. However, selecting appropriate services to create a composite assistive service based on the evolving needs and context of disabled user groups remains a challenging research endeavor. Our research applies a scenario-based design technique to contribute (1) an inclusive disability ontology for assistive service selection, (2) semi-synthetic generated disability service datasets, and (3) a machine learning (ML) framework to choose services adaptively to suit the dynamic requirements of people with special needs. The ML-based selection framework is applied in two complementary phases. In the first phase, all available atomic tasks are assessed to determine their appropriateness to the user goal and profiles, whereas in the subsequent phase, the list of service providers is narrowed by matching their quality-of-service factors against the context and characteristics of the disabled person. Our methodology is centered around a myriad of user characteristics, including their disability profile, preferences, environment, and available IT resources. To this end, we extended the widely used QWS V2.0 and WS-DREAM web services datasets with a fusion of selected accessibility features. To ascertain the validity of our approach, we compared its performance against common multi-criteria decision making (MCDM) models, namely AHP, SAW, PROMETHEE, and TOPSIS. The findings demonstrate superior service selection accuracy in contrast to the other methods while ensuring accessibility requirements are satisfied. FAU - Namoun, Abdallah AU - Namoun A AUID- ORCID: 0000-0002-7050-0532 AD - Faculty of Computer and Information Systems, Islamic University of Madinah, Madinah 42351, Saudi Arabia. FAU - Abi Sen, Adnan Ahmed AU - Abi Sen AA AD - Faculty of Computer and Information Systems, Islamic University of Madinah, Madinah 42351, Saudi Arabia. FAU - Tufail, Ali AU - Tufail A AUID- ORCID: 0000-0003-4871-4080 AD - School of Digital Science, Universiti Brunei Darussalam, Tungku Link, Gadong BE1410, Brunei. FAU - Alshanqiti, Abdullah AU - Alshanqiti A AUID- ORCID: 0000-0002-6080-5236 AD - Faculty of Computer and Information Systems, Islamic University of Madinah, Madinah 42351, Saudi Arabia. FAU - Nawaz, Waqas AU - Nawaz W AUID- ORCID: 0000-0002-9989-6163 AD - Faculty of Computer and Information Systems, Islamic University of Madinah, Madinah 42351, Saudi Arabia. FAU - BenRhouma, Oussama AU - BenRhouma O AD - Faculty of Computer and Information Systems, Islamic University of Madinah, Madinah 42351, Saudi Arabia. LA - eng GR - 13/20/This research was funded by Deputyship for Research and Innovation, Ministry of Education in Saudi Arabia/ PT - Journal Article DEP - 20220708 PL - Switzerland TA - Sensors (Basel) JT - Sensors (Basel, Switzerland) JID - 101204366 SB - IM MH - *Disabled Persons MH - Humans MH - Machine Learning PMC - PMC9324550 OTO - NOTNLM OT - QoS OT - accessibility OT - assistive technologies OT - disabled people OT - machine learning OT - ontologies OT - quality of service OT - service selection OT - universal design OT - web services COIS- The authors declare no conflict of interest. EDAT- 2022/07/28 06:00 MHDA- 2022/07/29 06:00 PMCR- 2022/07/08 CRDT- 2022/07/27 01:41 PHST- 2022/06/02 00:00 [received] PHST- 2022/06/24 00:00 [revised] PHST- 2022/07/01 00:00 [accepted] PHST- 2022/07/27 01:41 [entrez] PHST- 2022/07/28 06:00 [pubmed] PHST- 2022/07/29 06:00 [medline] PHST- 2022/07/08 00:00 [pmc-release] AID - s22145142 [pii] AID - sensors-22-05142 [pii] AID - 10.3390/s22145142 [doi] PST - epublish SO - Sensors (Basel). 2022 Jul 8;22(14):5142. doi: 10.3390/s22145142.