PMID- 36613049 OWN - NLM STAT- MEDLINE DCOM- 20230110 LR - 20230220 IS - 1660-4601 (Electronic) IS - 1661-7827 (Print) IS - 1660-4601 (Linking) VI - 20 IP - 1 DP - 2022 Dec 30 TI - The Impact of Health and Social Care Professionals' Education on the Quality of Serious Illness Conversations in Nursing Homes: Study Protocol of a Quality Improvement Project. LID - 10.3390/ijerph20010725 [doi] LID - 725 AB - Health and social care professionals (HCPs) who work in nursing homes (NHs) are increasingly required to sustain serious illness conversations about care goals and preferences. Although these conversations may also be challenging for experienced HCPs and the literature recognizes high-quality communication as key to providing patient-centered care, so far, no specific educational program has been developed for the NH setting to improve HCPs' communication skills. Our study aims to test the feasibility and potential effectiveness of an innovative, blended communication skills training program (Teach-to-Communicate) targeting the HCPs who work in NHs. This program includes classroom-based theory, experiential learning, and e-learning, and relies on interdisciplinary contexts and several didactic methods. The study consists of two phases: phase I is the development of written resources that employ focus group discussion involving field experts and external feedback from key stakeholders. Phase II consists of a multicenter, pilot, pre-post study with nested qualitative study. The Teach-to-Communicate training program is expected to enhance the quality of communication in NH and HCPs' confidence in sustaining serious illness conversations, reduce family carers' psycho-emotional burden and improve their satisfaction with the care received, and increase advance care planning documentation. Our protocol will provide insight for future researchers, healthcare providers, and policymakers and pave the way for blended educational approaches in the field of communication skills training. FAU - Gonella, Silvia AU - Gonella S AUID- ORCID: 0000-0001-6294-9834 AD - Direction of Health Professions, City of Health and Science University Hospital of Torino, Corso Bramante 88-90, 10126 Turin, Italy. AD - Department of Public Health and Pediatrics, University of Torino, via Santena 5 bis, 10126 Turin, Italy. FAU - Di Giulio, Paola AU - Di Giulio P AD - Department of Public Health and Pediatrics, University of Torino, via Santena 5 bis, 10126 Turin, Italy. FAU - Berchialla, Paola AU - Berchialla P AUID- ORCID: 0000-0001-5835-5638 AD - Department of Clinical and Biological Sciences, University of Torino, via Santena 5 bis, 10126 Torino, Italy. FAU - Bo, Mario AU - Bo M AUID- ORCID: 0000-0003-2945-0243 AD - Section of Geriatrics, Department of Medical Sciences, University of Torino, City of Health and Science University Hospital of Turin, Corso Bramante 88-90, 10126 Turin, Italy. FAU - Cotogni, Paolo AU - Cotogni P AUID- ORCID: 0000-0002-4930-8984 AD - Pain Management and Palliative Care, Department of Anesthesia, Intensive Care and Emergency, University of Torino, City of Health and Science University Hospital of Turin, Corso Bramante 88-90, 10126 Turin, Italy. FAU - Macchi, Giorgia AU - Macchi G AD - Pain Management and Palliative Care, Department of Anesthesia, Intensive Care and Emergency, University of Torino, City of Health and Science University Hospital of Turin, Corso Bramante 88-90, 10126 Turin, Italy. FAU - Campagna, Sara AU - Campagna S AUID- ORCID: 0000-0003-2722-1818 AD - Department of Public Health and Pediatrics, University of Torino, via Santena 5 bis, 10126 Turin, Italy. FAU - Dimonte, Valerio AU - Dimonte V AD - Direction of Health Professions, City of Health and Science University Hospital of Torino, Corso Bramante 88-90, 10126 Turin, Italy. AD - Department of Public Health and Pediatrics, University of Torino, via Santena 5 bis, 10126 Turin, Italy. LA - eng PT - Journal Article DEP - 20221230 PL - Switzerland TA - Int J Environ Res Public Health JT - International journal of environmental research and public health JID - 101238455 SB - IM MH - Humans MH - *Quality Improvement MH - Nursing Homes MH - Communication MH - *Advance Care Planning MH - Social Support MH - Multicenter Studies as Topic PMC - PMC9819581 OTO - NOTNLM OT - aged OT - blended learning OT - communication skills OT - education OT - multimethod studies OT - nursing home OT - patient-centered care OT - quality of care OT - serious illness conversations OT - training COIS- The authors declare no conflict of interest. EDAT- 2023/01/09 06:00 MHDA- 2023/01/11 06:00 PMCR- 2022/12/30 CRDT- 2023/01/08 01:15 PHST- 2022/11/25 00:00 [received] PHST- 2022/12/23 00:00 [revised] PHST- 2022/12/26 00:00 [accepted] PHST- 2023/01/08 01:15 [entrez] PHST- 2023/01/09 06:00 [pubmed] PHST- 2023/01/11 06:00 [medline] PHST- 2022/12/30 00:00 [pmc-release] AID - ijerph20010725 [pii] AID - ijerph-20-00725 [pii] AID - 10.3390/ijerph20010725 [doi] PST - epublish SO - Int J Environ Res Public Health. 2022 Dec 30;20(1):725. doi: 10.3390/ijerph20010725.