PMID- 36632437 OWN - NLM STAT- PubMed-not-MEDLINE LR - 20230113 IS - 2514-1775 (Electronic) IS - 2514-1775 (Linking) VI - 7 IP - 1 DP - 2023 TI - Digital exclusion as a potential cause of inequalities in access to care: a survey in people with inflammatory rheumatic diseases. PG - rkac109 LID - 10.1093/rap/rkac109 [doi] LID - rkac109 AB - OBJECTIVES: COVID-19 led to rapid uptake of digital health care. We sought to examine digital access, health and digital literacy, and impact on confidence and satisfaction with remote consultations in people with inflammatory rheumatic diseases (IRDs). METHODS: People with IRDs (n = 2024) were identified from their electronic health record and invited to participate in a cross-sectional survey, using short message service (SMS) and postal approaches. Data were collected on demographics, self-reported diagnosis, access to and use of internet-enabled devices, health and digital literacy, together with confidence and satisfaction with remote consultations. Ethical approval was obtained (Ref 21/PR/0867). RESULTS: Six hundred and thirty-nine (639) people completed the survey [mean (s.d.) age 64.5 (13.1) years, 384 (60.1%) female]. Two hundred and eighty-seven (44.9%) completed it online. One hundred and twenty-six (19.7%) people reported not having access to an internet-enabled device. Ninety-three (14.6%) reported never accessing the internet; this proportion was highest (23%) in people with RA. One hundred and seventeen (18%) reported limited health literacy. Even in those reporting internet use, digital literacy was only moderate. People with limited health or digital literacy or without internet access were less likely to report confidence or satisfaction with remote consultations. CONCLUSION: Limited health and digital literacy, lack of digital access and low reported internet use were common, especially in older people with RA. People with limited health literacy or limited digital access reported lower confidence and satisfaction with remote consultations. Digital implementation roll-out needs to take account of people requiring extra support to enable them to access care digitally or risks exacerbating health inequalities. CI - (c) The Author(s) 2023. Published by Oxford University Press on behalf of the British Society for Rheumatology. FAU - Hider, Samantha AU - Hider S AUID- ORCID: 0000-0002-9958-3909 AD - Haywood Academic Rheumatology Centre, Midlands Partnership Foundation Trust, Stoke-on-Trent, UK. AD - School of Medicine, Keele University, Keele, UK. FAU - Muller, Sara AU - Muller S AUID- ORCID: 0000-0001-6645-5751 AD - School of Medicine, Keele University, Keele, UK. FAU - Gray, Lauren AU - Gray L AD - Haywood Academic Rheumatology Centre, Midlands Partnership Foundation Trust, Stoke-on-Trent, UK. FAU - Manning, Fay AU - Manning F AD - School of Medicine, Keele University, Keele, UK. AD - Academic Unit of Population and Lifespan Sciences, University of Nottingham, Nottingham, UK. FAU - Brooks, Mike AU - Brooks M AD - Haywood Academic Rheumatology Centre, Midlands Partnership Foundation Trust, Stoke-on-Trent, UK. FAU - Heining, Dominic AU - Heining D AD - Haywood Academic Rheumatology Centre, Midlands Partnership Foundation Trust, Stoke-on-Trent, UK. FAU - Menon, Ajit AU - Menon A AD - Haywood Academic Rheumatology Centre, Midlands Partnership Foundation Trust, Stoke-on-Trent, UK. FAU - Packham, Jonathan AU - Packham J AD - Haywood Academic Rheumatology Centre, Midlands Partnership Foundation Trust, Stoke-on-Trent, UK. AD - School of Medicine, University of Exeter, Exeter, UK. FAU - Raghuvanshi, Subhra AU - Raghuvanshi S AD - Haywood Academic Rheumatology Centre, Midlands Partnership Foundation Trust, Stoke-on-Trent, UK. FAU - Roddy, Edward AU - Roddy E AD - Haywood Academic Rheumatology Centre, Midlands Partnership Foundation Trust, Stoke-on-Trent, UK. AD - School of Medicine, Keele University, Keele, UK. FAU - Ryan, Sarah AU - Ryan S AD - Haywood Academic Rheumatology Centre, Midlands Partnership Foundation Trust, Stoke-on-Trent, UK. FAU - Scott, Ian AU - Scott I AD - Haywood Academic Rheumatology Centre, Midlands Partnership Foundation Trust, Stoke-on-Trent, UK. AD - School of Medicine, Keele University, Keele, UK. FAU - Paskins, Zoe AU - Paskins Z AD - Haywood Academic Rheumatology Centre, Midlands Partnership Foundation Trust, Stoke-on-Trent, UK. AD - School of Medicine, Keele University, Keele, UK. LA - eng PT - Journal Article DEP - 20230106 PL - England TA - Rheumatol Adv Pract JT - Rheumatology advances in practice JID - 101736676 PMC - PMC9831060 OTO - NOTNLM OT - PsA OT - RA OT - axial spondyloarthritis OT - digital access OT - digital exclusion OT - digital literacy OT - health literacy OT - inflammatory rheumatic diseases EDAT- 2023/01/13 06:00 MHDA- 2023/01/13 06:01 PMCR- 2023/01/06 CRDT- 2023/01/12 02:00 PHST- 2022/05/16 00:00 [received] PHST- 2022/12/05 00:00 [accepted] PHST- 2023/01/12 02:00 [entrez] PHST- 2023/01/13 06:00 [pubmed] PHST- 2023/01/13 06:01 [medline] PHST- 2023/01/06 00:00 [pmc-release] AID - rkac109 [pii] AID - 10.1093/rap/rkac109 [doi] PST - epublish SO - Rheumatol Adv Pract. 2023 Jan 6;7(1):rkac109. doi: 10.1093/rap/rkac109. eCollection 2023.