PMID- 37078829 OWN - NLM STAT- MEDLINE DCOM- 20240202 LR - 20240206 IS - 1545-0066 (Electronic) IS - 1090-3127 (Linking) VI - 28 IP - 2 DP - 2024 TI - Short-Term Outcomes and Patient Perceptions after Paramedic Non-Transport during the COVID-19 Pandemic. PG - 418-424 LID - 10.1080/10903127.2023.2205512 [doi] AB - BACKGROUND: EMS frequently encounter patients who decline transport, yet there are little data to inform the safety of patient and/or paramedic-initiated assess, treat, and refer (ATR) protocols. We determined patient decision-making and short-term outcomes after non-transport by EMS during the COVID-19 pandemic. METHODS: This was a prospective, observational study of a random sample of patients evaluated and not transported by EMS from August 2020 to March 2021. From the EMS database, we randomly selected a daily sample of adult patients with disposition of ATR. We excluded patients dispositioned against medical advice (AMA) and those in police custody. Investigators contacted patients by phone to administer a standardized survey regarding decision-making, symptom progression, follow-up care, and satisfaction with non-transport decision. We also determined the proportion of patients who re-contacted 9-1-1 within 72 h, and unexpected deaths within 72 h using coroner data. Descriptive statistics were calculated. RESULTS: Of 4613 non-transported patients, 3330 (72%) patients for whom the disposition was ATR were included. Patients were 46% male with a median age of 49 (inter-quartile range (IQR) 31-67). Median vital signs measurements fell within the normal range. Investigators successfully contacted 584/3330 patients (18%). The most common reason for failure was lack of accurate phone number. The most common reasons patients reported for not going to the ED on initial encounter were: felt reassured after the paramedic assessment (151/584, 26%), medical complaint resolved (113/584, 19%), paramedic suggested transport was not required (73/584, 13%), concern for COVID-19 exposure (57/584, 10%), and initial concern was not medical (46/584, 8%). Ninety-five percent (552/584) were satisfied with the non-transport decision and 49% (284/584) had sought follow-up care. The majority (501/584, 86%) reported equal, improved, or resolved symptoms, while 80 patients (13%) reported worse symptoms, of whom (64/80, 80%) remained satisfied with the non-transport decision. Overall, there were 154 of 3330 (4.6%) 9-1-1 recontacts within 72 h. Based on coroner data, three unexpected deaths (0.09%) occurred within 72 h of the initial EMS calls. CONCLUSION: Paramedic disposition by ATR protocols resulted in a low rate of 9-1-1 recontact. Unexpected deaths were extremely rare. Patient satisfaction with the non-transport decision was high. FAU - Bosson, Nichole AU - Bosson N AUID- ORCID: 0000-0001-8356-0772 AD - Los Angeles County EMS Agency, Santa Fe Springs, California. AD - Harbor-UCLA Medical Center Department of Emergency Medicine and the Lundquist Institute for Research, Torrance, California. AD - David Geffen School of Medicine at UCLA, Los Angeles, California. FAU - Toy, Jake AU - Toy J AUID- ORCID: 0000-0002-0089-5495 AD - Harbor-UCLA Medical Center Department of Emergency Medicine and the Lundquist Institute for Research, Torrance, California. FAU - Chang, Allen AU - Chang A AD - Los Angeles County EMS Agency, Santa Fe Springs, California. AD - Harbor-UCLA Medical Center Department of Emergency Medicine and the Lundquist Institute for Research, Torrance, California. FAU - Haase, David AU - Haase D AD - Department of Emergency Medicine, Ronald Reagan UCLA Medical Center, Los Angeles, California. FAU - Kipust, Adam AU - Kipust A AD - University of California Los Angeles, Los Angeles, California. FAU - Korotzer, Liana AU - Korotzer L AD - Santa Clara University, Santa Clara, California. FAU - Warren, Jonathan AU - Warren J AD - Harbor-UCLA Medical Center Department of Emergency Medicine and the Lundquist Institute for Research, Torrance, California. FAU - Kim, Yun Son AU - Kim YS AD - Los Angeles County Fire Department, Los Angeles, California. FAU - Kazan, Clayton AU - Kazan C AD - Los Angeles County Fire Department, Los Angeles, California. FAU - Gausche-Hill, Marianne AU - Gausche-Hill M AUID- ORCID: 0000-0002-6367-8455 AD - Los Angeles County EMS Agency, Santa Fe Springs, California. AD - Harbor-UCLA Medical Center Department of Emergency Medicine and the Lundquist Institute for Research, Torrance, California. AD - David Geffen School of Medicine at UCLA, Los Angeles, California. LA - eng PT - Journal Article PT - Observational Study DEP - 20230503 PL - England TA - Prehosp Emerg Care JT - Prehospital emergency care JID - 9703530 SB - IM MH - Adult MH - Humans MH - Male MH - Female MH - *Emergency Medical Services MH - Paramedics MH - Prospective Studies MH - Pandemics MH - *COVID-19 EDAT- 2023/04/20 13:41 MHDA- 2024/02/02 06:43 CRDT- 2023/04/20 09:53 PHST- 2024/02/02 06:43 [medline] PHST- 2023/04/20 13:41 [pubmed] PHST- 2023/04/20 09:53 [entrez] AID - 10.1080/10903127.2023.2205512 [doi] PST - ppublish SO - Prehosp Emerg Care. 2024;28(2):418-424. doi: 10.1080/10903127.2023.2205512. Epub 2023 May 3.