PMID- 37203768 OWN - NLM STAT- MEDLINE DCOM- 20230522 LR - 20230522 IS - 1879-8365 (Electronic) IS - 0926-9630 (Linking) VI - 302 DP - 2023 May 18 TI - Inter-Professional Communications During Follow-Up of Type 2 Diabetes Patients: An Exploratory Study. PG - 636-640 LID - 10.3233/SHTI230226 [doi] AB - Follow-up of patients with type 2 diabetes mellitus (T2DM) involves several healthcare professionals. The quality of their communication is crucial for optimizing care. This exploratory work aims to characterize those communications and their problems. Interviews were performed with general practitioners (GP), patients and other professionals. Data were analyzed deductively, and results were structured through a people map. We performed 25 interviews. GP, patients, nurses, community pharmacists, medical specialists and diabetologists are the main actors of the T2DM patients' follow-up. Three communication issues were identified: difficulties in reaching the hospital diabetologist, delays in receiving reports, and difficulties for patient to transmit information. Results were discussed in terms of tools, care pathways and new roles to support communications during T2DM patients' follow-up. FAU - Marcilly, Romaric AU - Marcilly R AD - Univ. Lille, CHU Lille, ULR 2694 - METRICS: Evaluation des technologies de sante et des pratiques medicales, F-59000 Lille, France. AD - Inserm, CIC-IT 1403, F-59000 Lille, France. FAU - Lemaitre, Madleen AU - Lemaitre M AD - Univ. Lille, CHU Lille, ULR 2694 - METRICS: Evaluation des technologies de sante et des pratiques medicales, F-59000 Lille, France. AD - CHU Lille, Department of Diabetology, Endocrinology, Metabolism and Nutrition Lille University Hospital, F-59000 Lille, France. FAU - Maalem, Sonia AU - Maalem S AD - Univ. Lille, CHU Lille, ULR 2694 - METRICS: Evaluation des technologies de sante et des pratiques medicales, F-59000 Lille, France. FAU - Baran, Jan AU - Baran J AD - Department of General Practice, University of Lille, Lille, France. FAU - Beuscart, Jean-Baptiste AU - Beuscart JB AD - Univ. Lille, CHU Lille, ULR 2694 - METRICS: Evaluation des technologies de sante et des pratiques medicales, F-59000 Lille, France. FAU - Quindroit, Paul AU - Quindroit P AD - Univ. Lille, CHU Lille, ULR 2694 - METRICS: Evaluation des technologies de sante et des pratiques medicales, F-59000 Lille, France. LA - eng PT - Journal Article PL - Netherlands TA - Stud Health Technol Inform JT - Studies in health technology and informatics JID - 9214582 MH - Humans MH - *Diabetes Mellitus, Type 2/therapy MH - Follow-Up Studies MH - Pharmacists MH - *General Practitioners MH - Qualitative Research OTO - NOTNLM OT - Communication OT - Critical pathway OT - Diabetes mellitus OT - Ergonomics EDAT- 2023/05/19 06:41 MHDA- 2023/05/22 06:42 CRDT- 2023/05/19 05:30 PHST- 2023/05/22 06:42 [medline] PHST- 2023/05/19 06:41 [pubmed] PHST- 2023/05/19 05:30 [entrez] AID - SHTI230226 [pii] AID - 10.3233/SHTI230226 [doi] PST - ppublish SO - Stud Health Technol Inform. 2023 May 18;302:636-640. doi: 10.3233/SHTI230226.